Patrick Jeffers | Page 19

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with us. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Brenden, Anthony, and our Service Department. We appreciate your business and hope you come back to see us again soon!

Nucar Nissan of Allentown responded

Thank you for the great rating and review! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Thank you for your business and come again soon!

Nucar Nissan of Allentown responded

Hi there- thank you for your honest feedback of your experience with us. While we are happy to hear your sales experience was pleasant, we are disappointed to read that your recent service visit missed the mark. We understand your frustration and request that you reach out to General Manager, Ron Carl, at 484-223-0554 so that we can gather more details about your time with us. Please know that we value your business and happiness with us, and look forward to hearing from you soon. Thank you.

Nucar Nissan of Allentown responded

Thank you for the 5-star review! If there is anything more our dealership can do for you, please let us know and we will be happy to assist you.

Nucar Nissan of Allentown responded

Hi Pamela- thank you for letting us know how we are doing. We know that your time is valuable and understand your frustration with the longer-than-expected wait time for your service. We are always looking for opportunities to improve in our dealership and will take your feedback into account for this. Please know that we value your business with us, Pamela, and look forward to the opportunity to serve you once again and show our appreciation. If you have any further comments or concerns, we’d love to discuss them- feel free to call our General Manager, Ron Carl, at 484-223-0554. Thank you.

Nucar Nissan of Allentown responded

We are surprised and disappointed to receive this feedback about your experience with our team. You are extremely important to us and we would like to speak with you in order to make this right. If you would, please reach out to Ron Carl, our General Manager, at 484-223-0554. Thank you for your time and feedback.

Nucar Nissan of Allentown responded

Hello, thank you for sharing your thoughts with us. We strive to provide top quality service to all of our customers and we would like to speak with you about your concerns in more detail. Please call our General Manager, Ron Carl, at 484-223-0554 so we can assist you with your vehicle. Thank you.

Nucar Nissan of Allentown responded

We appreciate you taking the time to share this feedback with us! If there is anything else we can help with in the future, please don't hesitate to let us know!

Nucar Nissan of Allentown responded

Thank you for taking the time to leave this review about your experience in our service department. We understand the importance of consistent communication and we are committed to ensuring that our customers receive great service at our dealership. We're disappointed to hear that your visit fell short of our vision. Please give Ron Carl, our General Manager, a call at 484-223-0554 so we can discuss this further.