Patrick Jeffers
Patrick Jeffers at Nucar Nissan of Allentown

Patrick Jeffers | Page 20

Director of Fixed Operations

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
423 Reviews
not yet
rated

423 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

NADA Graduate

423 Reviews of Patrick Jeffers

November 04, 2021

Dealership Rating
Employee Rating

Associates are always friendly, knowledgeable, and willing to help. Have had no issues here and have been going for years. More

by Car.user25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Podratz

Nov 05, 2021

Nucar Nissan of Allentown responded

Thank you for the positive review! We're happy to hear you're satisfied with our services. We appreciate your loyalty and look forward to your next visit!

November 02, 2021

Dealership Rating
Employee Rating

They are the best in customer service. My vehicle needed a great amount of work. They gave me a loaner car, fixed my vehicle and sent me on my merry way. More

by SAFETYTRAINING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt

Nov 04, 2021

Nucar Nissan of Allentown responded

Thank you for your review! We're so glad to see that you had such a positive experience with our team! We hope to work with you again in the future!

October 30, 2021

Dealership Rating
Employee Rating

Good interaction with service writer. Solid Wi-Fi and waiting area sufficient. Easy access from main road More

by RLMASON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us! We are so glad to hear that you were pleased with your service visit. Please come back and see us again soon!

October 28, 2021

Dealership Rating
Employee Rating

Fast, nice help. Super clean area. Coffee is nice, especially when you come in early. More

by Theresa Corcoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Nucar Nissan of Allentown responded

Thanks for leaving us these kind words, Theresa! We hope the team can help you again soon!

October 27, 2021

Dealership Rating
Employee Rating

Great service , got my Cadillac Escalade inspected with Nissan service and have zero complaints. Great job More

by LEOMAR_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Nucar Nissan of Allentown responded

We appreciate the positive review! We hope you choose us again to service your car!

October 25, 2021

Dealership Rating
Employee Rating

I got 2016 2500 ram. Day of purchase I saw the roof had holes in it. It was a emergency vehicle at one time. I was told you guys would fix it to come back on this day and would take three days. I asked More

by harleyrider1735
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jose Baret

Oct 26, 2021

Nucar Nissan of Allentown responded

We appreciate you bringing this matter to our attention. It’s unfortunate to read that our team dropped the ball on communications with you regarding repair on your Ram 2500. We take customer care very seriously here at Rothrock; because of this, we’d like to personally speak with you to make this right. Please, when you have a moment, give our General Manager, Ron Carl, a call at 484-223-0554 so that we can do just that. We value your business with us and look forward to talking with you shortly.

Oct 26, 2021

harleyrider1735 responded

After it gets fixed at the body shop i will go elsewhere. If you want to make it right give us our old trucks back and we will go to a real dealership. Im sure they would appreciate the $90,000 we spent

Oct 29, 2021

harleyrider1735 responded

Update on my ram 2500 .when I picked it up from the body shop it was only half done because the sales department told him to do it that way and the radio never got touched. Jose lied and said i was not told to pick it up. I was also told you guys lied about the body shop guy dropped the ball

October 24, 2021

Dealership Rating
Employee Rating

Very professional and detailed. Explained the hole process and what needed to be done in the future! More

by Carlos Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Nucar Nissan of Allentown responded

Thank you for the compliment! We strive to ensure that the work performed on your car has been clearly explained to you. We appreciate your business and look forward to seeing you on your next visit!

October 22, 2021

Dealership Rating
Employee Rating

Always have a good experience at Rothrock. My first used vehicle was purchased there in 1980! The waiting room is top notch with great coffee machine and also a huge lot to walk laps at. And a very nice Ni More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Nucar Nissan of Allentown responded

Thank you for taking the time to share your experience with us! We are so glad to hear that you've enjoyed your visits with us through the years. We appreciate your continued business and hope to see you again soon!

October 20, 2021

Dealership Rating

The staff is always a pleasure to work with and will truly go above and beyond to do what is right for their customers. Matthew was informative, thorough, and able to give us the best possible recommend More

by Danielle1228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matthew Cautilli

Oct 22, 2021

Nucar Nissan of Allentown responded

Danielle, this is what we love to hear! We couldn't be happier to hear that you're satisfied with your experience with us. We look forward to seeing you again in the future!

October 16, 2021

Dealership Rating
Employee Rating

Went in for a last-minute service as always they were extremely accommodating got me in and out in a super reasonable time More

by Michaelpbeauchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Nucar Nissan of Allentown responded

Michael, we're glad to see your experience with us was worth 5 stars! We strive to make every visit to our service department as quick and efficient as possible. Thank you for your business and we look forward to seeing you again in the future!

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