Patrick Jeffers | Page 21

Awesome job, Matt was great. Enjoyed the lounge was able to work and relax while waiting. to work and relax while waiting. More

by Ziggy Verified Customer Verified Customer

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The team at Rothrock are always on top of your priorities. They have A great staff that is always on top of their game. priorities. They have A great staff that is always on top of their game. More

by Michaelpbeauchamp Verified Customer Verified Customer

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Reliable staff and a decent selection of cars. I would recommend to family and friends to buy here recommend to family and friends to buy here More

by tglide11 Verified Customer Verified Customer

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Very professional and helpful I just drove in no appointment and they fit me and did the work. Thank you appointment and they fit me and did the work. Thank you More

by ALLAN.NEIBART Verified Customer Verified Customer

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Great dealership! Easy drop off and work completed same day. Very clean shop recommended them, day. Very clean shop recommended them, More

by JASONW206 Verified Customer Verified Customer

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Rothrock is always great every time I come here. Never any complaints! Everyone is already friendly and my car is done in a timely manner. any complaints! Everyone is already friendly and my car is done in a timely manner. More

by ncarl Verified Customer Verified Customer

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Patrick J is very friendly and his customer service is always on point. I’ve been going to Rothrock for 11 years and always will with Service like his. Mario is also the best in the business. always on point. I’ve been going to Rothrock for 11 years and always will with Service like his. Mario is also the best in the business. More

by Johnny T Verified Customer Verified Customer

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I have purchased and leased 4 cars from this dealership. Excellent service and sales ! They make the process so easy, and I always recommend Rothrock to my friends! Excellent service and sales ! They make the process so easy, and I always recommend Rothrock to my friends! More

by PEGMARSH44 Verified Customer Verified Customer

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They take care of my SUV really good no complain short wait and most of all staff are very accommodating. Can’t beat that… KEEP UP THE GOOD WORK GUYS… wait and most of all staff are very accommodating. Can’t beat that… KEEP UP THE GOOD WORK GUYS… More

by Mr Nice guy Verified Customer Verified Customer

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Steering wheel wasn't perfectly centered after alignment was done, but I didn't have time to go back immediately because they don't do appointments and every visit is an enormous inconvenience, whether I ne was done, but I didn't have time to go back immediately because they don't do appointments and every visit is an enormous inconvenience, whether I need to wait for 3 hours in the waiting room or have someone follow me up for a dropoff and a pickup, because they have no shuttle service and they charge for a loaner car. Went back 2 weeks later, now being told by William that they will not fix it because I should have gone back immediately. I expected them to do the work correctly the first time, or at least stand by their work and make any necessary adjustments. Instead the insinuation was that I must've done something in those 2 weeks to mess up the steering wheel and I'm basically a liar who is trying to get them to fix my mistake for free. I did appreciate that they patched my tire for no charge even though my tires were past warranty, and they did their complimentary alignment check as advertised (although still didn't adjust the steering wheel) but I never got a call or an email that my car was ready; I got a voicemail from the service manager Patrick asking me to call him back, I tried calling him back twice with no answer, and finally went up on my own to see that the car had been ready for who knows how long. More

by spartan031 Verified Customer Verified Customer

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