Patrick Jeffers
Patrick Jeffers at Nucar Nissan of Allentown

Patrick Jeffers | Page 22

Director of Fixed Operations

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
423 Reviews
not yet
rated

423 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

NADA Graduate

423 Reviews of Patrick Jeffers

August 24, 2021

Dealership Rating
Employee Rating

Recently did maintenance at rothrock Nissan. Great service as usual, all job done in time. There is always honest suggestions regarding your car care. Price is reasonable. Very recommend.? More

by L_opukh1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Nucar Nissan of Allentown responded

We're so happy to hear you had such a positive experience with our team! We truly appreciate you taking the time to leave us this feedback. Thank you for choosing and recommending Rothrock Motors. We look forward to working with you again.

August 18, 2021

Dealership Rating

Good service, David Luna was amazing! Friend of my son since high school and helped out right away and got the car we wanted! Thank you. More

by Charmaine Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Luna, David Luna

Aug 19, 2021

Nucar Nissan of Allentown responded

That's awesome. Thank you for taking the time to provide this valued feedback on David. We are so glad to hear he provided you all with such a satisfying car buying experience. Congratulations on your new car, and thank you for choosing Rothrock Motors.

August 17, 2021

Dealership Rating
Employee Rating

The service here is the best! Everyone was very friendly and helpful. I will always bring my car here, I wouldn’t trust it anywhere else ! Everyone should go to Rothrock! More

by RIOLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg David , Colleen Durkee

Aug 17, 2021

Nucar Nissan of Allentown responded

Thank you for the kind words! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Rothrock and we hope to see you again soon. Take care!

August 14, 2021

Dealership Rating

This dealership respects their customers and are very efficient in their work Steven Bennett goes out of his way to make sure you are well taken care of More

by Marylisa0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Nucar Nissan of Allentown responded

Thank you for the kind review! We are so glad to hear that enjoyed working with the team here at Rothrock Motors! If there is anything else we can help with, please feel free to let us know!

August 12, 2021

Dealership Rating
Employee Rating

Getting my vehicle serviced was easy, the wait was pretty long but there were 13 people in front of me and I was made aware of that. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Nucar Nissan of Allentown responded

We're pleased to know our team kept you up to date throughout your time with us and could take care of your vehicle. Thank you for trusting us with your service needs and for sharing your thoughts! Let us know if there is anything else we can do to help!

August 11, 2021

Dealership Rating
Employee Rating

It was a nice and easy experience Eric is Wonderful and super friendly!!. I had a bit of an issue with my car but they were Super involved and i had nothing to worry about. Patrick the manger is amazing ga More

by Vicky B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monte Loch , Eric in the service sept.

Aug 12, 2021

Nucar Nissan of Allentown responded

Thank you, Vicky, for such kind words about your time with our service team. We're happy to hear that Eric helped you with the issues you were facing with your car. We look forward to working with you again and please give us a call if you have any further questions!

August 11, 2021

Dealership Rating
Employee Rating

wasn't there long fixed window but i have to come back fri the rubber trim gets pinched behind window that needs to get fixed More

by OZZY71BEARS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Aug 12, 2021

Nucar Nissan of Allentown responded

Thank you for the 5-star review. We're happy to hear we helped you with your window during your recent visit. We look forward to helping you with the rubber trim and please let us know if there is anything else we can assist you with!

August 08, 2021

Dealership Rating
Employee Rating

They are always so thorough and honest! They go above and beyond to make sure things are done right. I would highly recommend them to anyone. More

by seasonrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Nucar Nissan of Allentown responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Rothrock. Thank you for your business and we look forward to seeing you back again next time!

August 08, 2021

Dealership Rating

I have to wait more than 40 mins to get my car. Only 1 person to help customers and most of the time I am the only person in that room. When you are told your car will be ready, when the customer get ther More

by ivyaklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 09, 2021

Nucar Nissan of Allentown responded

We appreciate you letting us know about your experience. It is unfortunate to hear that your wait time to pick up your vehicle was longer than you expected. We understand the inconvenience you experienced, and would like to personally apologize and make things right with you. At your convenience, please reach out to Ron Carl, General Manager, at 484-223-0554. Thank you and we look forward to speaking with you soon.

August 08, 2021

Dealership Rating

Asked for tire pressure to be checked. Told it would be checked. I am reasonably sure it wasn’t. Arrived at 7:15 am 8/7 3 vehicles in front of me oil and filter change and tire check wasn’t completed until More

by daveskok
Recommend Dealer
No
Aug 09, 2021

Nucar Nissan of Allentown responded

We appreciate your honest review. It is disappointing to hear that your service time was longer than expected and you are feeling dissatisfied. We will use your feedback to improve our operations towards our aim of customer satisfaction. We value your business with us and would like the opportunity to show our appreciation. Please reach out to Ron Carl, General Manager, at 484-223-0554 so that we can do just that. Thank you and we look forward to hearing from you.

Aug 08, 2021

daveskok responded

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