Patrick Lancaster | Page 15

Excellent experience There was no high pressure to buy anything other than what I wanted. We were given excellent advice with the finance department . The facility itself There was no high pressure to buy anything other than what I wanted. We were given excellent advice with the finance department . The facility itself was very accommodating and friendly. John and Patrick were v dry pleasant and knowledgeable. More

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Best Buying Experience EVER!!!! I showed up about 20 minutes before closing and Cipriano came out and said "what can I do to help"? I explained what I wanted and he said "no proble I showed up about 20 minutes before closing and Cipriano came out and said "what can I do to help"? I explained what I wanted and he said "no problem" I test drove a truck and kept him a bit after closing. I was assured it was not a problem and that he wanted to see if he could get me the heated seats and navigation I was looking for. By 10am the next morning he was on the phone with my options! Great experience from start to finish. I have to give credit to the finance department as Patrick took less than an hour. Great job guys!!! More

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Amazing Customer care! I went in just seeing where I stood. They worked so great to make sure that what I wanted was in my budget and gave amazing customer service. They wer I went in just seeing where I stood. They worked so great to make sure that what I wanted was in my budget and gave amazing customer service. They were so polite and have great hospitality. I bought my first used car there and now my first brand new SUV. I absolutely love North Park and will continue to do business there for the rest of my life. Thanks for always showing respect and true genuine care for your customers!!! More

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Great sales woman Great experience dealing with Christie and Patrick. Even after the purchase of my Avalon, they were very helpful with some of my questions I had about Great experience dealing with Christie and Patrick. Even after the purchase of my Avalon, they were very helpful with some of my questions I had about the finance and disability insurance. Thank you Christie and Patrick. More

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Excellent Sales and Service, too We have bought 3 new cars here with the help of Sales Associate Eddie Lopez aka Jagger. He was always so helpful and friendly. Answered all questions We have bought 3 new cars here with the help of Sales Associate Eddie Lopez aka Jagger. He was always so helpful and friendly. Answered all questions completely. We never need to ask many questions because he covers all concerns beforehand. The finance person was fast, efficient and friendly. We also absolutely love the ToyotaCare!! More

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Excellent Because they are friendly and I got the vehicle I wanted. I was thinking about turning in my leased car and purchase an SUV and it all worked out. Because they are friendly and I got the vehicle I wanted. I was thinking about turning in my leased car and purchase an SUV and it all worked out. More

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New car sales and service I was very happy with the service I received in the new car sales department. They located the vehicle I wanted, negotiated the price and appraised my I was very happy with the service I received in the new car sales department. They located the vehicle I wanted, negotiated the price and appraised my trade-in. However, I did have some issues with the service department regarding my sunroof on the vehicle I traded in. I had taken my vehicle into.the Service department on several occasions and was told there was no leak. This last time the new service mgr. told me there was moisture which he said was normal as he also checked another forerunner. This is why I electd to trade in my vehicle because I know condensation can lead to problems on the future. More

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Great Service. John is Awesome! I have bought many vehicles from John. Each time has been a very pleasurable experience. John is very knowledgeable on the product and services. The t I have bought many vehicles from John. Each time has been a very pleasurable experience. John is very knowledgeable on the product and services. The time it takes to complete the transaction is another reason why we continue to purchase from North Park. Patrick Lancaster also makes the buying process "painless". More

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Great Dealership Albert and Partick are very helpful associates an make the car buying process easy , good service , very happy , an will refer to family and friends Albert and Partick are very helpful associates an make the car buying process easy , good service , very happy , an will refer to family and friends . More

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Excellent service Ozzy and Patrick went out of their way in helping us find the right vehicle for our everyday use. Thanks guys keep up the good work! Ozzy and Patrick went out of their way in helping us find the right vehicle for our everyday use. Thanks guys keep up the good work! More

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