Patrick Larson | Page 26

It's all good! I visited the dealership twice, the first time to test drive a 2017 Legacy and the second time to finalize my purchase. All employees were friendly a I visited the dealership twice, the first time to test drive a 2017 Legacy and the second time to finalize my purchase. All employees were friendly and courteous. My salesperson, Anthony Pilla, was easy-going, knowledgeable and professional. Negotiations with him were straightforward, as was all of the paperwork with Rich Johnson. There was never any game-playing, sales pressure, etc., and I was never made to feel uncomfortable - neither during my visits nor during follow-up phone calls in between. This is in stark contrast to salespeople at a Subaru dealership that I visited in Northern Westchester county. I expected the car-buying process to be stressful, but the nice people at Brewster Subaru made it about as easy as possible. I intend to maintain a relationship with this dealership and would recommend them without hesitation to anyone. More

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Leasing new legacy Looking to lease a 2017 Legacy I contacted several dealers around me. Maggie contacted me by email. We then spoke once on the phone briefly, at whi Looking to lease a 2017 Legacy I contacted several dealers around me. Maggie contacted me by email. We then spoke once on the phone briefly, at which point I said I prefer to use email. Went back and forth with emails over a couple weeks. When I made my decision I called on a Saturday and spoke with Patrick Larson . He informed me that Maggie was off but come on in and he would help me. After arriving and speaking with Pat he put me in touch with Mitch. Took a legacy for a ride and then sat down to talk. Pulled up correspondence from Maggie and stuck to quoted price. They did not have the exact car I wanted, color combination was non negotiable for me. Mitch said they would try and track down a car and give me a call. He called Monday informed me they would have it Wednesday and asked when the best to,e for me to come in. Set up for Friday at noon. When I arrived everything was ready to go, did not waste my time. Mitch went over the car, then sat with Rich Johnson to recap the numbers we agreed on and sign. Everyone great to deal with. No pressure no stress and most important no wasting of my time. Would absolutely go back to this dealership. 5 Star experience. More

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Best Experience at a Dealer Ever! The dealership itself is very clean while the management team works with you and are very pleasant. They don't pressure you into anything, which is a The dealership itself is very clean while the management team works with you and are very pleasant. They don't pressure you into anything, which is a BIG PLUS in our book. But the best part of our experience was our salesman, Roy Schiller. He is like a big teddy bear. He is friendly, funny and just an overall great person. We will definitely go back to Brewster Subaru when it's time for another car!!! If we could give them 10 stars we would. Run, don't walk, to Brewster Subaru. More

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Outstanding dealership and staff Mitch and the rest of Brewster Toyota went above and beyond to find the perfect car for my family. Mitch is an outstanding salesman who really knows t Mitch and the rest of Brewster Toyota went above and beyond to find the perfect car for my family. Mitch is an outstanding salesman who really knows the cars. The general manager and other leadership staff members walked and and introduced themselves to us and made sure we were comfortable. I really had a great experience and will be telling my family and friends to go see Mitch. More

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It was a pleasure to do business with them. Everyone at the dealership was friendly and helpful. Robyn, Patrick, and Rich each did their best to make sure that all my questions were answered. Bu Everyone at the dealership was friendly and helpful. Robyn, Patrick, and Rich each did their best to make sure that all my questions were answered. Buying a car from them was a very enjoyable experience. I would highly recommend them. More

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Great experience We had a great experience with Subaru in Brewster. They were all very kind, patient and helpful. I came with my daughter and Anthony, who was helping We had a great experience with Subaru in Brewster. They were all very kind, patient and helpful. I came with my daughter and Anthony, who was helping me to pick a car, gave her an ice cream and then ice cream cake on our day of pick up! It was so easy to discuss our needs and budget for the car and we were able to find one that would be perfect for me and my family very easily. I would definitely recommend coming here to work with Anthony or Patrick, the two men that we worked with the most! More

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New Car Purchase Overall experience good. Did need to further research the ability to transfer plates from current car to new one when originally advised this is not Overall experience good. Did need to further research the ability to transfer plates from current car to new one when originally advised this is not done by NY dealer in CT, found on my own that it was possible. Don't know why this wasn't known... Other than that a good experience. More

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Great customer service We are very pleased with our new Subaru Outback. It drives like a dream. Anthony went out of his way to be helpful during this transaction and we hig We are very pleased with our new Subaru Outback. It drives like a dream. Anthony went out of his way to be helpful during this transaction and we highly recommend him and this dealership in particular. More

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Wonderful Service and easy transaction :))) Just bought a Subaru Legacy for our daughter and it was an awesome experience. Anthony, our sales agent, made this transaction seamless and enjoyable. Just bought a Subaru Legacy for our daughter and it was an awesome experience. Anthony, our sales agent, made this transaction seamless and enjoyable. Being excited about our purchase along with Subaru's knowledge of their product and their "we take care of that" attitude made this an excellent transaction. Thank you Anthony, Patrick, and Rich for an easy and fun purchase...We highly recommend this team to anyone looking for a wonderful vehicle. More

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Great Experience I went to Brewster Subaru to look for a new Crosstrek - I have had a 2013 Crosstrek - great car. I live in the Danbury area but went to Brewster to a I went to Brewster Subaru to look for a new Crosstrek - I have had a 2013 Crosstrek - great car. I live in the Danbury area but went to Brewster to avoid the Ct $499.00 Dealer convenience fee as an admin charge. Patrick Larson, sales manager, introduced me to Mitch Pollak - salesman with the dealership. I found the car I wanted. worked a very competitive deal with Mitch and Patrick and had the deal done within 45 minutes. Great dealership, professional staff, and competitive pricing. Rich Johnson walked me through the paperwork to complete the transaction. I am very pleased and recommend Brewster Subaru. Walt More

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