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Patrick Mclaughlin

Overview Reviews (129) Inventory (347)

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Patrick Mclaughlin

Patrick Mclaughlin | Page 2

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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5.0

129 Reviews

Overview Reviews (129) Inventory (347)

Dealership Experience

2 yrs, 2 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English

5.0

129 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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129 Reviews of Patrick Mclaughlin

June 19, 2026

Dealership Rating

Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo much for your help with my Volvo More

by MRODRICK0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Justin Torain

Jun 19, 2026 -

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 14, 2026

Dealership Rating

Employee Rating

Professional, organized, accommodating- they made my first visit easy and seamless Patrick M was great to work with first visit easy and seamless Patrick M was great to work with More

by alicia.a.clarke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 14, 2026 -

Smythe Volvo Cars responded

We’re delighted your first visit was easy and seamless thanks to our professional, organized, and accommodating team. Patrick enjoyed assisting with your Volvo XC90 service, and we appreciate you sharing your feedback. Enjoy!

June 11, 2026

Dealership Rating

Employee Rating

Patrick explained everything, kept me updated, and was extremely professional. He made the whole experience great. extremely professional. He made the whole experience great. More

by LSKENNEDY1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

Jun 11, 2026 -

Smythe Volvo Cars responded

We’re thrilled that Patrick walked you through your Volvo XC60 service while keeping you updated. It’s great to know his professionalism made the experience so positive. Enjoy!

June 11, 2026

Dealership Rating

Employee Rating

Working with Steve Rieker at Smith Volvo was the most pleasant dealership experience I’ve ever had. Smooth as silk, could not have asked for a more knowledgeable and patient, sales person. I highly recom pleasant dealership experience I’ve ever had. Smooth as silk, could not have asked for a more knowledgeable and patient, sales person. I highly recommend him to anyone interested in purchasing a Volvo. More

by dmnettie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Leary, Henry Zhu, Steven Riecker

Jun 11, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear Steven provided such a knowledgeable and patient experience when you purchased your Volvo. Your recommendation means a lot to our team. Enjoy every moment behind the wheel of your new Volvo. Enjoy!

June 05, 2026

Dealership Rating

Employee Rating

Patrick was very helpful in the repair of my windshield and answering my question on miles per gallon shown after fill up, 560, that changes after driving to 430. Patrick is a professional and engaging. and answering my question on miles per gallon shown after fill up, 560, that changes after driving to 430. Patrick is a professional and engaging. More

by DAOQM1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

Jun 06, 2026 -

Smythe Volvo Cars responded

It’s great that Patrick could assist with your Volvo XC60 windshield repair and explain the MPG changes. We appreciate you trusting us with your service needs. Enjoy!

June 04, 2026

Dealership Rating

Employee Rating

Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. Smythe is the most customer-focused service provider there is. More

by JERRYWISH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Justin Torain

Jun 04, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

June 03, 2026

Dealership Rating

Employee Rating

Outstanding professionalism, and even better customer service. I will definitely continue visiting this Volvo location for my vehicle maintenance. service. I will definitely continue visiting this Volvo location for my vehicle maintenance. More

by LJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson

Jun 03, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear our team provided the professionalism and customer service you experienced during your Volvo XC90 maintenance. We appreciate your loyalty and look forward to assisting you at your next visit. Enjoy!

June 02, 2026

Dealership Rating

Employee Rating

Patrick was very helpful and kept me updated throughout the day about my car’s service status. the day about my car’s service status. More

by reidshankweiler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 02, 2026 -

Smythe Volvo Cars responded

We’re glad Patrick’s timely updates made your Volvo XC60 service day smooth and stress free. Thank you for trusting our team and sharing your experience. Enjoy!

May 31, 2026

Dealership Rating

Employee Rating

Great Rental good, good communication I was very happy with the service I was provided by Smythe Volvo with my windshield repair with the service I was provided by Smythe Volvo with my windshield repair More

by DESIMONE.PETER4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

May 31, 2026 -

Smythe Volvo Cars responded

What a pleasure to hear the rental process and clear communication made your Volvo XC90 windshield repair hassle free. We’re glad Patrick took great care of you. Thank you for sharing your experience. Enjoy!

May 29, 2026

Dealership Rating

Employee Rating

Always an excellent experience. Patrick was courteous, professional and knowledgeable. I am always pleased at Smythe Patrick was courteous, professional and knowledgeable. I am always pleased at Smythe More

by JROETHLIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

May 29, 2026 -

Smythe Volvo Cars responded

It’s fantastic to hear Patrick provided a courteous, professional, and knowledgeable experience. We’re delighted you always have an excellent experience and look forward to welcoming you back soon. Enjoy!

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