Paul Adkins | Page 3

eCarOne responded

Thank you for the wonderful 5-star review, and congratulations on your new Chevrolet Blazer EV! We're thrilled to hear Paul made your buying experience amazing from start to finish. It's great to know he took the time to answer all of your questions and that our entire team helped make you feel comfortable throughout the process. Providing a relaxed, no pressure experience is exactly what we strive for. Thank you for choosing eCarOne and for trusting us with your purchase. Welcome to the eCarOne family, and enjoy your new Blazer EV!

eCarOne responded

Thank you, Dr. Lutfi, for the wonderful 5-star review! We're so glad to hear you had a nice, easy buying experience and that everyone at the dealership treated you well. We also appreciate you pointing out the issue with the second key. We understand how disappointing that was, and we're sorry it wasn't communicated more clearly during the process. Thank you for bringing it to our attention so we can continue to improve. We truly appreciate your business. Welcome to the eCarOne family, and enjoy your new vehicle!

eCarOne responded

Shanteri, Thank you for the amazing 5-star review and congratulations on getting the car of your dreams! We are thrilled to hear that Paul provided such an awesome experience and helped make your purchase smooth and enjoyable from start to finish. We know buying a vehicle from out of town can be stressful, so we are glad our team was able to pick you up from the airport and have you in and out quickly so you could get on the road in your new vehicle. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we strive to make every car-buying experience convenient, transparent, and memorable, and it is wonderful to hear that Paul delivered that level of service. Thank you for choosing eCarOne. Welcome to the eCarOne family, and enjoy every mile in the car of your dreams! ❤️

eCarOne responded

Alexis, thank you for the 5 star review and congratulations on your Rivian. We are glad to hear Paul and our team were extremely helpful and made your buying experience quick and easy. We appreciate your recommendation and are happy we could provide a smooth, customer focused process. Thank you for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family.

eCarOne responded

Yazdi, we are sorry you feel this way, but we do want to clarify the facts. A basic charging cable was included with the vehicle, which meets our policy for EV sales. While all EVs sold by eCarOne are guaranteed to include a charging cable, upgraded Level 2 adapters or additional accessories are not guaranteed unless specifically listed as included. That said, we did tell you we would assist with getting the upgraded adapter, and your salesperson did communicate with you regarding the concern. We are sorry there was any confusion around what was included with the vehicle, but we do not agree that no charger was provided or that there was no follow up. We appreciate your business and regret that this part of the experience left you frustrated.

eCarOne responded

Thank you Ronald for the amazing 5 star review and congratulations on your GMC Hummer EV. We are honored to hear this was the best buying experience you have had in over 30 years of buying cars. At eCarOne, Top Rated Used Luxury Car Dealer DFW, our team works hard to provide a professional, transparent, and memorable experience from start to finish. We truly appreciate your business and welcome you to the eCarOne family!

eCarOne responded

Thank you for the 5 star review and congratulations on your BMW. We are glad Paul provided a professional, friendly, and pressure free first time experience. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we work hard to make the car buying process simple, transparent, and comfortable from start to finish. We truly appreciate your recommendation and welcome you to the eCarOne family!

eCarOne responded

Thank you Robert for the amazing 5 star review and congratulations on your Lucid. We truly appreciate your continued trust in eCarOne and your kind words about Paul. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we work hard to offer some of the cleanest, highest quality pre owned vehicles on the market along with transparent no haggle pricing and a straightforward buying experience. Thank you again for your recommendation and for being part of the eCarOne family!

eCarOne responded

Thank you Tanya for the 5 star review and congratulations on your BMW X5. It means a lot to us that you returned to eCarOne after nearly 10 years for another vehicle purchase. We are glad your experiences have continued to be easy from test drive to financing to delivery. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we truly appreciate your loyalty and are honored to have helped you with your dream cars two times in a row. Welcome back to the eCarOne family and we look forward to seeing you again down the road!

eCarOne responded

Hi Theodore, Thank you for coming back to Top Rated Used Luxury Car Dealer DFW eCarOne for your third purchase. That truly means a lot to us. We are glad to hear the pricing, selection, and service continue to deliver every time. Loyalty like yours is something we never take for granted, and we will keep working to earn it on every visit. Enjoy your new Escalade IQ and welcome back to the eCarOne family. If you ever need anything, we are always here to help.