Paul Adkins | Page 4

Such a great experience, sealing a deal was so easy and Paul along with the rest of the team were such great help! Paul along with the rest of the team were such great help! More

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Very accommodating and professional…no xx! If you’re looking for a luxury or exotic car I don’t think you can go wrong… If you’re looking for a luxury or exotic car I don’t think you can go wrong… More

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I have purchased a lot new and used vehicles in the past but this time, it was truly a great experience. Initially, I worked with Paul who I have to say is very well trained and competent in representing eC but this time, it was truly a great experience. Initially, I worked with Paul who I have to say is very well trained and competent in representing eCarOne. Paul These guys have reinvented the auto sales business. We ran into a minor glitch but management, together with Paul solved the issue. The deal was done but the after sale exceptional service kicked in. No sales pressure at any time, delivery arrangements were executed to a Tee, follow calls were timely, and zero compromise to attaining 100 percent customer satisfaction. I will do business with this organization again in the future. More

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Would recommend doing business with Paul Adkins. Great service without the usual barrage of texts and calls. Paul communicated and followed up the right amount and was very helpful and courteous. Pa Great service without the usual barrage of texts and calls. Paul communicated and followed up the right amount and was very helpful and courteous. Paul understands cars and clients and how business finances work and did a great job with helping me find and reserve the car we wanted. From pulling up to find the car ready to look at to driving off the lot, Paul did everything with professionalism. Many thanks, Paul! Now for the extra required fees for paint and leather protection and vehicle tracking, I really feel like those fees should be an option and not required to do business with eCarOne. You’re a great dealership with fantastic cars so please address this one small item. I overheard two other customers talking about these same fees during my visit. Otherwise an easy and great transaction. And the cars and inventory are fantastic. More

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Paul was easy to work with as was the entire staff was friendly and helpful friendly and helpful More

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This is our 3rd car from eCarOne and on all three Paul Adkins was our agent. This place is awesome and we will definitely be returning for our next luxury car. Adkins was our agent. This place is awesome and we will definitely be returning for our next luxury car. More

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Great to see all the positive reviews-mine was not good. When we found the vehicle we wanted, it did get off to a decent start, then rapidly went downhill. We live out of town and asked if we needed t When we found the vehicle we wanted, it did get off to a decent start, then rapidly went downhill. We live out of town and asked if we needed to do anything regarding a license plate. We were told it would be mailed to us. A few weeks later, with no license plate having been sent, we inquired as to the status as the date was running out on our temporary tag. We were advised the ECarOne inspection had expired. Their customer service person emailed us, indicating they’d reached out a couple of times to us, with no response. We never received any communication and ECarOne has yet to produce a text, email or voice mail message to this effect. We were lied to and falsely accused of not responding. So we would have to take our time and pay for the reinspection, necessary because their customer services person failed to do their job-as customer services person. Then we were advised the State needs a copy. We were told they (ECarOne) would send us a Fed Ex envelope for quick turnaround. We said great, but we’re heading out for a long weekend and left the next day. We leave on a Thursday, come back Monday morning, still no Fed Ex envelope. We call them again. Later that day the manager to his credit left me a voice mail, indicating his team dropped the ball on a number of occasions (I’ve saved that voice mail) and would like to make it right by offering us a gift card. Okay, for a $60,000 vehicle, that’s nice but we still don’t have plates and the expiration date is coming quick and they haven’t sent us a FedEx envelope. They send it the next day, and we get license plates the day after the temporary tag expired. One final thing for those of you scoring at home. Because of the multiple snafus, we asked the manager some days ago to look at all the paperwork, to make sure it is line with State law. We’ve not heard back on that let alone a gift card for the $25.00 cost of reinspection and time attendant to all these issues. I didn’t even mention delivery at 11:38 pm at night and my wife and I were awakened to take delivery of the vehicle. Don’t get me started there either-it was ECarOne who hired the moving company to transport the vehicle. More

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Dealership was very professional and comfortable. Paul was great and an honest salesman. He did an excellent job for us! I’m truly loving my F pace 300 Edition! Thank you, All! ❤️ Paul was great and an honest salesman. He did an excellent job for us! I’m truly loving my F pace 300 Edition! Thank you, All! ❤️ More

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No pressure sales team. Great service. Have bought 3 cars now from them and all great. Feel like good value. Great service. Have bought 3 cars now from them and all great. Feel like good value. More

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The car buying experience was great. The team helped us find the perfect vehicle. We will definitely be back for our next purchase!! The team helped us find the perfect vehicle. We will definitely be back for our next purchase!! More

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