Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 14

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
152 Reviews
4.3

152 Reviews

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152 Reviews of Paul Bonilla

October 24, 2023

Dealership Rating
Employee Rating

Easy to book and friendly staff that sets expectations on timelines and cost. It’s a seamless process More

by michellecorrales
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 16, 2023

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Efficient. All worked well, from drop off to pick up. We will continue to use the service department. More

by ederob
Service Price Transparency
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Recommend Dealer
Yes

October 13, 2023

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Every person do their nice service. It’s very convenient for customers. I like it.Thanks for everyone. More

by xmwang525
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Ralph Cattle

October 10, 2023

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Service is alright, but I just wish they'd actually call you when your car is ready for pickup. Instead they pretend to say that they've called me a few times when I never received a call back. The phone nu More

by dagostore
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Ralph Cattle, N/A

Oct 12, 2023

Salerno Duane Chrysler Jeep responded

Appreciate that feedback and will pass along to management. Always looking to improve our process. Thank you for your time and your business. Have a great day!

October 06, 2023

Dealership Rating
Employee Rating

Repairs are done within a reasonable period of time. the Techs provide details and pricing upfront. If you never transportation to home or work they will provide it for you the service department is a More

by JOHN.ESPOSITO.CSC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Ralph Cattle

Oct 09, 2023

Salerno Duane Chrysler Jeep responded

Absolutely love to hear that wonderful feedback! It is a pleasure working with customers like yourself.

September 08, 2023

Dealership Rating
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Easy scheduling courteous service representative. In and out in reasonable time. I recommend this dealership for service. More

by hilltopinspection
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dietrich

August 31, 2023

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Good costumer service, they had me go in on Saturday which helps a lot. can’t complain. More

by sena.aliny91
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Ralph Cattle

Sep 01, 2023

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your experience! We are happy to help! :)

August 15, 2023

Dealership Rating
Employee Rating

The customer service provided was next level - exceptional! I forget the gentleman’s name but he was excellent across the board. Communication, accommodation, knowledge. Exceeded my expectations. More

by tracy.henrikson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I can’t recall the gentleman’s name so selected two above. Can you tie this survey to my receipt to get his name?

Aug 21, 2023

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review!! We are so happy to hear you enjoyed your experience!

August 10, 2023

Dealership Rating
Employee Rating

Salerno is excellent dealership and service awasome, i will recommend a 100% to my friends More

by luethguerrero
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2023

Salerno Duane Chrysler Jeep responded

That's great! Thanks for your feedback and 5 star review!

July 24, 2023

Dealership Rating
Employee Rating

I went in to get my headlight swapped out and my axillary battery replaced. I had gottwn my battery swapped from them over less than a year ago, but they didnt have any record of it. I didnt mind pay More

by Rudpatel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Ralph Cattle

Jul 26, 2023

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We appreciate that feedback, and will definitely share that with the team. Enjoy the rest of your summer and we look forward to working with you again in the future.

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