Paul Dedionisio | Page 30

Great job Quick and efficient, a very pleasant experience here. Love how easy it is to lease for my second time. Shawn found me some great incentive deals Quick and efficient, a very pleasant experience here. Love how easy it is to lease for my second time. Shawn found me some great incentive deals More

by lisagette Verified Customer Verified Customer

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Exceeded our expectations We dealt with Shawn Haas. Shawn treated us like royalty, exceeded our expectations and was brutally honest with us. I will and have recommended othe We dealt with Shawn Haas. Shawn treated us like royalty, exceeded our expectations and was brutally honest with us. I will and have recommended others to Shawn. More

by Thunder502 Verified Customer Verified Customer

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GOOD CAR,GOOD PRICE, AND GOOD SERVICE THE TEST DRIVE SOLD ME ON THE CAR. I FELT NO PRESSURE TO PURCHASE THE VEHICLE. PAT WAS INFORMATIVE AND QUITE CALM EVEN IF I WASN'T. EVERYONE WAS FRIE THE TEST DRIVE SOLD ME ON THE CAR. I FELT NO PRESSURE TO PURCHASE THE VEHICLE. PAT WAS INFORMATIVE AND QUITE CALM EVEN IF I WASN'T. EVERYONE WAS FRIENDLY AND PATIENT IN GETTING THINGS DONE. More

by jcald288 Verified Customer Verified Customer

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Great Experience From test drive to paper work, I had a great experience. Todd is laid back and provides great information on the vehicles for sale. Paul handled all From test drive to paper work, I had a great experience. Todd is laid back and provides great information on the vehicles for sale. Paul handled all my financing efficiently. Friendly service all around. More

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Totally disappointed I have delayed my review more than a month with the hope of giving a stellar review. Unfortunately, my problem has not been resolved and the story kee I have delayed my review more than a month with the hope of giving a stellar review. Unfortunately, my problem has not been resolved and the story keeps changing. After I drove the car home, I opened the passenger door only to find the rocker cover molding was missing. I informed my salesman and stopped by to show him. He said he missed that and that they would take one from another vehicle. He said he would call at the end of December, but no call came. I called and he said times were slow and no vehicles showed up. After a couple of weeks an ad appeared with two MKS’s. I called and he said he would let me know. Again, no call. I called a week ago and he said he found the part on the internet for over $400. I told him I found it for $106 and that at some point you were going to have to buy one. He agreed it was their responsibility. I called yesterday and he told me he wanted me to buy the part and they would install it. This is unacceptable customer service to me. I told him this would not look good in the survey and he said he was 62 and didn’t care about surveys. Good dealerships should care about surveys. I am still waiting to hear from him to get this resolved. I believe a car should come with all the parts or he informed they are missing. I sincerely would appreciate action on this issue. By the way, there were other issues that I would be glad to discuss as I was not told the truth. More

by dja618 Verified Customer Verified Customer

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2019 Escape Took 6 hours to purchase my 2019 Escape. 4th vehicle I've purchased from Ferando. Very happy with the info Taylor Irvin passed along to us about my n Took 6 hours to purchase my 2019 Escape. 4th vehicle I've purchased from Ferando. Very happy with the info Taylor Irvin passed along to us about my new car. She was very helpful and knows how to do her job well! Car needed major detailing and the service crew jumped right in an got it done within half hour! More

by Shery l2019 Escape Verified Customer Verified Customer

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Awesome service Shawn and the crew at Ferrando made our buying experience quick and simple. Our family has been buying from them for many years and we will continue t Shawn and the crew at Ferrando made our buying experience quick and simple. Our family has been buying from them for many years and we will continue to be loyal as they are the best!! More

by thatcher.melissa Verified Customer Verified Customer

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Easy and no hassles Sean Haas did an amazing job was informative and proactive in getting us the best deal. Jake did an awesome job helpin with the technology Sean Haas did an amazing job was informative and proactive in getting us the best deal. Jake did an awesome job helpin with the technology More

by Cars4 Verified Customer Verified Customer

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Upgraded to new lease great experience. Great experience, Rick was very knowledgeable and professional to deal with. Very accommodating knew all the new features and guided me to the right Great experience, Rick was very knowledgeable and professional to deal with. Very accommodating knew all the new features and guided me to the right vehicle for me. More

by JULIEG0 Verified Customer Verified Customer

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Oil change & tire rotation The service is always great! John and Arlen are the best service advisers,they always take great care on me. We buy a lot of cars There because of The service is always great! John and Arlen are the best service advisers,they always take great care on me. We buy a lot of cars There because of the way they take care ofme More

by Parks Verified Customer Verified Customer

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