Paul Frey
Paul Frey at Boardwalk Ferrari

Paul Frey

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
506 Reviews
5.0

506 Reviews

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506 Reviews of Paul Frey

May 06, 2025

Dealership Rating
Employee Rating

Paul was very helpful and courteous. The work was done professionally as well. The pricing As another matter altogether if you get my meaning More

by Travelermd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Boardwalk Ferrari responded

Thank you for sharing your feedback about your experience at Boardwalk Ferrari. We're glad to hear that Paul provided helpful and courteous service, and we appreciate your input on pricing as well. If there's anything else you'd like to discuss, feel free to reach out!

April 24, 2025

Dealership Rating
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Paul Frey, my Service Advisor, always takes excellent care of of my Portofino! Paul is very attentive to my needs as a customer and I couldn’t be happier with every service! More

by iadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Boardwalk Ferrari responded

We're delighted to hear that Paul Frey has been taking excellent care of your Portofino at Boardwalk Ferrari! It's wonderful knowing you're happy with the attentive service. Thank you for sharing this feedback!

April 23, 2025

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Paul has been an excellent service representative. He’s very kind and knowledgeable, and he communicates very well. I enjoy working with him. More

by Agentbrad
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Dunning, Brian Benjamin

Apr 23, 2025

Boardwalk Ferrari responded

We're delighted to hear that Paul has been providing you with excellent service at Boardwalk Ferrari. Thanks for sharing your positive experience!

March 22, 2025

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Always a great experience at Boardwalk! We are always taken care of from the beat team in the Ferrari and Maserati business! More

by headman.menthol1a
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Boardwalk Ferrari responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Boardwalk Ferrari and Maserati consistently provides a great experience. We look forward to continuing to serve you in the future!

February 27, 2025

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As always, expectations are surpassed by miles. The people are kind and attentive and no details go unnoticed from the arrival of the car till delivery and through service and maintenance. Can’t as More

by JC61
Sales Price Transparency
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Recommend Dealer
Yes
Feb 27, 2025

Boardwalk Ferrari responded

We're delighted to hear that your experience with Boardwalk Ferrari exceeded expectations! Our team is dedicated to providing attentive service from start to finish. Thank you for choosing us, and we look forward to serving you again in the future!

February 06, 2025

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Amazing as always, this is Ferrari #4 in just under 4 years :) Thank you team boardwalk Ferrari - always class acts! More

by SM1810
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Boardwalk Ferrari responded

Thank you for your continued trust in Boardwalk Ferrari! We're delighted to hear that our team consistently delivers a top-notch experience. Enjoy your new ride, and we look forward to seeing you again!

February 05, 2025

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Employee Rating

Paul, Joaquin, and the tech did a wonderful job taking care of me. It seems like the problem has been resolved but I've only been able to test things out a couple times. As always, the prompt customer More

by Drewcati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso

Feb 06, 2025

Boardwalk Ferrari responded

Thank you for sharing your experience with us at Boardwalk Ferrari! We're delighted to hear that Paul, Joaquin, and the team provided excellent service. If any further assistance is needed as you continue testing things out, don't hesitate to reach out.

January 24, 2025

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Employee Rating

Paul Frey has always been a solid guy and takes care of me every time. He’s dependable and knowledgeable. Highly recommend boardwalk! More

by smay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Boardwalk Ferrari responded

We're delighted to hear that Paul consistently provides dependable and knowledgeable service at Boardwalk Ferrari and Maserati. Thank you for the high recommendation!

January 16, 2025

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Employee Rating

Quick turnaround on service. Excellent communication from team. We’re very respectful of my time. More

by dribman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Boardwalk Ferrari responded

We're so glad to hear your service at Boardwalk Ferrari went swimmingly! Ensuring your complete satisfaction is always our priority.

January 16, 2025

Dealership Rating
Employee Rating

My experience with Boardwalk Ferrari is always excellent. They are always careful to listen to what the issue might be, this time it was that my car needed to be washed! And are very careful to follow up bo More

by Reggie Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Boardwalk Ferrari responded

Reggie, we're delighted to hear that our team at Boardwalk Ferrari consistently provides you with excellent service and attention. Thank you for sharing your experience, and we look forward to continuing this level of care in the future!

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