Paul Frey
Paul Frey at Boardwalk Ferrari
Refer Me

Paul Frey | Page 2

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

Contact Me
5.0
469 Reviews
5.0

469 Reviews

Write a Review

469 Reviews of Paul Frey

February 24, 2024

Dealership Rating
Employee Rating

Outstanding service. Boardwalk made service drop off and pick quick quick and easy. Paul kept me updated on progress and explained everything in detail. Great job!! More

by RPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Feb 26, 2024

Boardwalk Ferrari responded

We're glad to know that you found our service at Boardwalk Ferrari outstanding and the process quick and easy. Your positive feedback about Paul's detailed updates is much appreciated!

February 14, 2024

Dealership Rating
Employee Rating

Took my F8 in for its annual checkup. Paul set it up for me, everything went flawlessly. Boardwalk is always terrific. More

by Reggie Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams , Ethan and Sage, the drivers that picked me up, were great as well

Feb 15, 2024

Boardwalk Ferrari responded

Reggie, we're glad to know your F8's annual checkup went smoothly with Paul and the team at Boardwalk Ferrari. Thanks for sharing your experience!

February 10, 2024

Dealership Rating
Employee Rating

Parts were overpriced compared to other dealers and the parts person was not on top of the order and was not accommodating. He took advantage of the fact that the vehicle had been towed there. Service pe More

by richardckahn
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Javier Martinez

Feb 12, 2024

Boardwalk Ferrari responded

Richard, I'm sorry to learn about your experience with our parts department. We strive for competitive pricing and excellent customer service across all departments, so it's disappointing to see we've missed the mark here. Your feedback is important and will be used as a learning opportunity for improvement. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Steve Fordham - Service Manager - (972) 447-5223

February 06, 2024

Dealership Rating
Employee Rating

Recently Purchased a Ferrari Portofino M, brought the car in for it's first service and worked with Paul Frey as my service advisor, Paul and the service team took care of my Warranty Needs and Services all More

by Chris Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Boardwalk Ferrari responded

Chris, it's great to know that Paul and our service team at Boardwalk Ferrari took such good care of you during your recent visit. We're glad you enjoyed the showroom and appreciated the restaurant recommendation! Thanks for rating us 10/10 - we aim to provide a top-notch experience for all our customers.

January 29, 2024

Dealership Rating
Employee Rating

Excellent Service as always from Boardwalk! ! Delivery back to me was perfect and Paul is always so very Helpful!! More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

Jan 30, 2024

Boardwalk Ferrari responded

Lynn, we're delighted to know that you had an excellent service experience with Paul and the rest of our team at Boardwalk Ferrari. Thanks for your support!

Jan 30, 2024

lynn responded

Absolutely!!

January 24, 2024

Dealership Rating
Employee Rating

Paul was great to work with and he helped with the issue and got it resolved completely..! More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Boardwalk Ferrari responded

Abhi, we're delighted to hear that Paul accommodated your needs and resolved your issue! Thank you for working with us at Boardwalk Ferrari!

January 23, 2024

Dealership Rating
Employee Rating

Great service. Paul Frey is professional and treats your car like it’s his own Ferrari. More

by Rossk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Boardwalk Ferrari responded

Your five-star review of Boardwalk Ferrari made our day! Thank you for supporting Paul and all he does for our customers. See you next time!

January 03, 2024

Dealership Rating
Employee Rating

812 GTS had sudden battery failure. Dealership coordinated roadside assistance. Brought the car in the next day and battery was replaced and additional fix action taken. All very expedi More

by charlesfick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso

Jan 03, 2024

Boardwalk Ferrari responded

We're glad to know that our team at Boardwalk Ferrari was able to assist you promptly and professionally with your 812 GTS's battery issue. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience.

December 14, 2023

Dealership Rating
Employee Rating

Joaquin is the best. He provide accurate on time information on my Pista. Boardwalk has been great to deal with. More

by furyzaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Boardwalk Ferrari responded

We're delighted to know that Joaquin and the rest of our team at Boardwalk Ferrari provided you with accurate, timely information for your Pista. Thanks so much for sharing this positive review!

December 12, 2023

Dealership Rating
Employee Rating

Wonderful Service Department. Kudos to Steve and the Sr Mgt Team! I strongly recommend Boardwalk Ferrari! More

by Chris W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Dec 12, 2023

Boardwalk Ferrari responded

Chris, we're delighted to know you had a great experience with Steve and our team at Boardwalk Ferrari. Thanks for the recommendation!

2
...

Dealership Inventory (85 Vehicles)

used 2019 Ferrari GTC4Lusso car, priced at $179,900
2019 Ferrari GTC4Lusso
used
Rosso Corsa exterior
Rear-wheel Drive
used 2021 Ferrari F8 Spider car, priced at $434,900
2021 Ferrari F8 Spider
used
Blue Tour De France exterior
Automatic
Rear-wheel Drive
used 2024 Porsche 911 car, priced at $169,900
2024 Porsche 911
used
Blue exterior
Automatic
Rear-wheel Drive
new 2023 Maserati Levante car, priced at $85,416
2023 Maserati Levante
new
White exterior
Automatic
All-wheel Drive
used 2022 Ferrari Roma car, priced at $269,900
2022 Ferrari Roma
used
Nero exterior
Automatic
Rear-wheel Drive
new 2023 Maserati Ghibli car, priced at $75,195
2023 Maserati Ghibli
new
Gray exterior
Automatic
Rear-wheel Drive