Paul Frey
Paul Frey at Boardwalk Ferrari
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Paul Frey | Page 19

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
470 Reviews
5.0

470 Reviews

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470 Reviews of Paul Frey

August 03, 2020

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Employee Rating

Excellent service as always . Paul Frey and his team are very professional and always seem to be able to accommodate our hectic schedule..Thanks again . More

by Scott Downey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2020

Boardwalk Ferrari responded

Scott, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Paul and the team know anytime that we may be of service to you. Make it a great week!

August 01, 2020

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Employee Rating

Dear Steve Fordham, The reception I have received at Dear Steve Fordham, The reception I have received at Boardwalk Ferrari was phenomenal. The entire staff made me feel welcomed into this Ferrari fa More

by xavier.gomez
Recommend Dealer
Yes

Other Employees Tagged: Cyndi Tarno, Melanie

Aug 02, 2020

Boardwalk Ferrari responded

Xavier, it was great to see you the other day (and hear your special exhaust) on the way out. Our team really enjoyed getting to know you and we are here for you. Please let us know anytime that we may be of further service to you. Make it a great week and welcome to the Boardwalk Ferrari family!

July 21, 2020

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Employee Rating

Ferrari Service I have been working with Paul Frey for seven years. He is always professional and has kept my Ferrari in tip top shape. I can count on him for updat More

by hfilmco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 21, 2020

Boardwalk Ferrari responded

Thank you for sharing your service experience with Paul Frey over the past seven years. We appreciate you! Please let us know anytime that we may be of further service to you... and your Ferrari California. Make it a great (and safe) week!

July 18, 2020

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Employee Rating

My 458 service was beyond exceptional! Paul was receptive, understanding and very communicative throughout the repair process. Excellent dealership and service!! Very highly recommended!! M More

by Leomiricho
Recommend Dealer
Yes
Jul 19, 2020

Boardwalk Ferrari responded

Thank you for sharing your Ferrari 458 service experience at Boardwalk Ferrari with Paul Frey. Please let us know anytime that we may be of further service to you. Make it a great (and safe) week!

July 02, 2020

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Peppy the Pepper, Back on the Road! Bought our Cayenne Platinum Edition @ BF back when corona was a beer and not a virus. Recently came due for oil change, so we dropped it off with Paul More

by tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2020

Boardwalk Ferrari responded

Tom, that you for sharing your experience with Paul and the rest of our service team! We sure appreciate you! Have a wonderful (and safe) Independence Day and weekend.

June 19, 2020

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Employee Rating

Nathan, Mike, Paul and Amanda are extremely helpful, knowledgeable and excellent to work with. Thanks to them and all in the shop who helped make our purchase and service experiences great. More

by CS
Recommend Dealer
Yes

Other Employees Tagged: Nathan Dunning , Mike Letourneau, Amanda Marie Tovar

Jun 19, 2020

Boardwalk Ferrari responded

Thank you for sharing your experiences with our team at Boardwalk both in Sales and After Sales. We appreciate you and your business! Don't hesitate to let Nathan, Mike, Paul and Amanda know anytime we can be of further assistance in the future. Have a wonderful weekend!

June 11, 2020

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Employee Rating

Absolute great service and detailing experience at Boardwalk. Paul is fantastic, a great communicator and is very knowledgeable. Couldn’t recommend Boardwalk more to take care of your special car! More

by jaywoodford
Recommend Dealer
Yes
Jun 11, 2020

Boardwalk Ferrari responded

Jay, thank you for sharing your service experience with us on DealerRater. We sincerely appreciate you and your recommendation. Please let Paul Frey know anytime that we may be of further service to you. Make it a great day!

June 07, 2020

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Employee Rating

Replacement key I'm guessing that under normal circumstances getting a new key for your Ferrari would not be so difficult. However, with the factory shut down due to More

by tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham , Amanda Marie Tovar

Jun 08, 2020

Boardwalk Ferrari responded

Tom, thank you for your review of Boardwalk Ferrari and your patience with the circumstances around the factory being shut down. Please let Paul, Amanda, and Steve know if we may be of further assistance. Make it a great week!

June 07, 2020

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Employee Rating

Great job on state inspection Paul was my advisor and he got me in quickly and helped out with the paperwork. My only suggestion for improvement is for them to update the waiting More

by Arash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2020

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater. Please let Paul know anytime we may be of further assistance. And don't hesitate to let any staff know about your request for the TV the next time you're in, and we will be happy to accommodate. Make it a great week.

May 26, 2020

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Employee Rating

Great experience! I just had a 612 cam shaft belts replaced, and everything was performed to my satisfaction. The final bill was exactly the cost that was quoted. Job More

by mcdco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2020

Boardwalk Ferrari responded

Gary, we love your 612 and thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. Make it a great week!

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