Paul Frey
Paul Frey at Boardwalk Ferrari
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Paul Frey | Page 31

Service Advisor

Boardwalk Ferrari

6300 International Pkwy
Plano, TX 75093

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5.0
469 Reviews
5.0

469 Reviews

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469 Reviews of Paul Frey

February 08, 2018

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Employee Rating

Ferrari 599 Customer service was excellent. They demonstrated a vast knowledge of parts and solutions for various issues. However, after they cleaned the vehicl More

by DD599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2018

Boardwalk Ferrari responded

Thank you for sharing your experience with us and you have our sincere apology that your Ferrari 599 was returned in that fashion. That is not acceptable, nor the Boardwalk Ferrari way. Please stop in anytime and we will make sure to get it cleaned up properly. We sincerely appreciate your feedback, so that the issue can be addressed.

January 27, 2018

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Service with a smile Had a weird squeaking sound on the e-brake for a couple of months. After a deep search and taking the 458 apart Paul and his tech found the squeak an More

by SebasRides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samuel Elam

Jan 29, 2018

Boardwalk Ferrari responded

We sincerely appreciate you sharing your service experience with us on DealerRater. Please let Paul and Sam know anytime that we may be of further service to you. Have a great week!

January 26, 2018

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Employee Rating

Satellite radio repair-F12 My F 12 was experiencing an intermittent satellite radio interruption. I took it to Paul Frey and he diagnosed a software problem. A Boardwalk technic More

by Carfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2018

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this afternoon. We appreciate the opportunity to be of service to you and your F12. Have a great weekend.

December 31, 2017

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Employee Rating

Another excellent experience with Boardwalk Ferrari I just bought another car from Boardwalk (about 15 or 16 of them since 2004) and would recommend them without hesitation. The greatest compliment tha More

by Obie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Dunning, Steve Fordham, Brian Benjamin, Quentin Forge, Julie Summers , Mike Letourneau, Ken Murphy, Larry Neighbors, Shad Warren

Dec 31, 2017

Boardwalk Ferrari responded

Congratulations on your new Ferrari and thank you for sharing your experience with our team over the years. It is truly the highest compliment that we can receive. We are honored to call you friend and part of the Boardwalk Ferrari family. Wishing you a healthy and prosperous New Year.

December 17, 2017

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Employee Rating

F12-radio repair The satellite radio in my F12 began to malfunction intermittently. I took it to Paul Frey and he diagnosed it as a probable software problem. I drop More

by Carfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Neighbors

Dec 17, 2017

Boardwalk Ferrari responded

Thank you for sharing your recent service experience with Boardwalk Ferrari. Please let Paul and Larry know anytime that we may be of further service to you. We appreciate your business and recommendation. Ferrari F12 + Ferrari 458 = massive enjoyment. Make it a great week.

December 04, 2017

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Employee Rating

wonderful service this company stands behind its autos and service. they will always make it right. they believe your car should be perfect and they strive to make it t More

by john r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Murphy

Dec 04, 2017

Boardwalk Ferrari responded

John, thank you for sharing your experience with us on DealerRater this afternoon. Please let Ken and Paul know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week!

November 12, 2017

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Employee Rating

Annual service Consistently excellent! Those are the words I'd use to summarize my 14-year relationship with Boardwalk. What started as business has turned into f More

by Obie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Dunning, Steve Fordham, Brian Benjamin, Quentin Forge, Julie Summers , Stewart Foster, Frank Imlay, Mike Letourneau, Ken Murphy, Larry Neighbors, Shad Warren

Nov 12, 2017

Boardwalk Ferrari responded

Thank you for your business and friendship over the past 14 years. We appreciate you. Please let us know anytime that we may be of further service to you. Have a great week... from your friends at Boardwalk Ferrari.

October 12, 2017

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Employee Rating

Got my Porsche wrapped - looks great! Even with a Ferrari in the stable, I still love my trusty "old" Porsche (55K miles and counting) and it needed a little love in the form of some paint More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2017

Boardwalk Ferrari responded

We were glad to be of service to you and your Porsche. We are Porsche fans too. Thank you for sharing your service experience here on DealerRater. Please let Paul know anytime that we may be of further service to you. Make it a great day!

October 09, 2017

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Employee Rating

Very positive experience Worked with Jeff on my first Ferrari. I had couple of options in mind and Jeff was patient with me and helped me pick the perfect one for me, a 458 Sp More

by jl458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Enderle, Mike Letourneau

Oct 09, 2017

Boardwalk Ferrari responded

Congratulations on your new Ferrari 458 Spider! Thank you for sharing your Boardwalk Ferrari experience on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let Jeff, Paul, and Mike know anytime that we may be of further service to you. Make it a great week and enjoy your 458 Spider... we know that you will.

October 03, 2017

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Employee Rating

Great experience! As usual, I had a great experience dealing with Boardwalk team from sales to finance to service. I always enjoy doing business with this outstanding g More

by tcreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Brian Benjamin, Julie Summers , Mike Letourneau, Ken Murphy, Larry Neighbors

Oct 03, 2017

Boardwalk Ferrari responded

Congratulations on your new Ferrari California and thank you for your recommendation this morning on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

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