Paul Frey
Paul Frey at Ferrari Dallas

Paul Frey | Page 32

Service Advisor

Ferrari Dallas

6300 International Pkwy
Plano, TX 75093

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5.0
513 Reviews
5.0

513 Reviews

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513 Reviews of Paul Frey

October 15, 2018

Dealership Rating
Employee Rating

Most trusted service dept Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that More

by Audious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Oct 15, 2018

Ferrari Dallas responded

Thank you for sharing your service experience with our team at Boardwalk Ferrari. We sincerely appreciate your business and recommendation. Please let Steve and Paul know anytime that we may be of further service to you. Make it a great week!

October 07, 2018

Dealership Rating
Employee Rating

Great service again As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a grea More

by achristy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2018

Ferrari Dallas responded

Thank you for sharing your service experience with us. We appreciate your business and recommendation. Please let Paul know anytime that we may be of further service to you. Make it a great week.

October 07, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10 More

by SebasRides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samuel Elam, Naz Hormozi

Oct 07, 2018

Ferrari Dallas responded

We were happy to help your with your 2018 Ferrari 488 Spider. Please let Sam, Paul, and Naz know anytime that we may be of further service to you. Make it a great week!

October 06, 2018

Dealership Rating
Employee Rating

Terrific maintenance experience Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained More

by PAZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2018

Ferrari Dallas responded

Thank you for sharing your Maserati service experience with our team at Boardwalk Maserati. We sincerely appreciate your business and recommendation. Please let Paul know anytime that we may be of further service to you. Continue to enjoy your Maserati GT... we know that you will!

October 05, 2018

Dealership Rating
Employee Rating

MASERATI Service Experience The Best Trained and Courteous Service Personnel! I have 2 Ferrari Cars....Best Ever Service!!!! ****1 MASERATI - Need Loaner Car when in for Serv More

by Yellowonblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Antinone

Oct 05, 2018

Ferrari Dallas responded

Thank you for sharing your feedback on our Ferrari and Maserati service at Boardwalk. We do our very best to turn around service as quickly as possible. There are times when we are waiting on warranty claims and parts, but rest assured, we will all be reviewing your feedback in the morning. Have a great evening.

September 23, 2018

Dealership Rating
Employee Rating

Service needs to live up to brand Ferrari Whenever the car goes down, I have a fear of taking the car to service, as I never get a timely estimate of how long do I need to rent a car for. Upgr More

by doctoramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Fordham , Naz Hormozi

Sep 24, 2018

Ferrari Dallas responded

First off, thank you for sharing your feedback with us on DealerRater. You have my sincere apology that you have experienced anything less than stellar customer service. Please feel free to contact Naz Hormozi, or Steve Fordham, directly for anything. We sincerely appreciate your business and we will do everything that we can to provide the service that all of our clients deserve.

September 11, 2018

Dealership Rating
Employee Rating

Pleasant, easy experience Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immed More

by Magma 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quentin Forge, Jhanifor Griggs , Mike Letourneau

Sep 11, 2018

Ferrari Dallas responded

Congratulations on your new (and second) Maserati. Thank you so much for sharing your experience with us on DealerRater this evening. We sincerely appreciate your business and recommendation. Please let Jhanifor, Mike, Quentin, and Paul, anytime that we may be of further service to you. Make it a great week.

September 10, 2018

Dealership Rating
Employee Rating

Just when you thought it couldnt get better! I thought my LaF couldn't get any better... ! then Nick and Steve got a hold of it! Three days later... it's not just much better! it's AWESOME! W More

by JC61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham , Nick Smith

Sep 10, 2018

Ferrari Dallas responded

Mr. S., thank you for sharing your Boardwalk Ferrari experience with us on DealerRater this afternoon. Please let Steve, Paul, and Nic know anytime that we may be of service to you and your LaFerrari. We appreciate you and your recommendation!

August 28, 2018

Dealership Rating

Professional Experience This team is outstanding lead by Philip Antinone. Quick, professional and easy to do business. A quick phone call , and I was in and out within a matt More

by ToddL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Antinone, Mike Letourneau

Aug 28, 2018

Ferrari Dallas responded

Todd, thank you for sharing your experience with Phil, Paul, and Mike on DealerRater. Please let us know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week!

August 27, 2018

Dealership Rating
Employee Rating

Grumpy Cali No More! My 2011 Cali was showing a couple of "Check Engine Lights". So, off to the dealer I go. They were very gracious to work around my travel schedule, so More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naz Hormozi, Larry Neighbors

Aug 27, 2018

Ferrari Dallas responded

We were happy to take care of your Ferrari and have it ready for you when you returned from Boston. Please let us know anytime that we may be of further service to you. Make it a great week.

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