Paul Frey | Page 35

Excellent service Steve and his team at Boardwalk Ferrari always deliver. Excellent customer service and very professional. The new dealership building is the icing on Steve and his team at Boardwalk Ferrari always deliver. Excellent customer service and very professional. The new dealership building is the icing on the cake. Prices are reasonable and the technicians very knowledgeable and helpful in assisting with all my concerns and questions. More

Report | Print

Terrific Service from Paul I met Paul when I purchased my first Maserati from an out of state dealer and it was time for service. From my first visit he was professional, court I met Paul when I purchased my first Maserati from an out of state dealer and it was time for service. From my first visit he was professional, courteous and meticulous about getting things done timely and correctly. My last visit had some unique issues and required involvement from Maserati Warranty Service. Paul worked with them closely to make sure the car was fixed correctly and under warranty. I appreciate him going the extra mile for me and will always work with him directly for my service needs. Thanks Paul for being maniacal about professionalism! More

Report | Print

California service I had the early service done on my 2010 California. Paul Frey, the service advisor, was truly exceptional. He was very knowledgeable, professional & e I had the early service done on my 2010 California. Paul Frey, the service advisor, was truly exceptional. He was very knowledgeable, professional & extremely courteous. I would have no hesitation in recommending Boardwalk to anyone requiring their service. More

Report | Print

More great service It was time to get the annual service on our Cali, plus some odd electrical gremlins needed to be addressed. The new service area on the east side of It was time to get the annual service on our Cali, plus some odd electrical gremlins needed to be addressed. The new service area on the east side of the building is tremendous and certainly makes for a better service experience. Took a while for some parts to come in, but overall, the communication from Paul Frey was excellent, keeping me in the loop, letting me know what the techs had found, giving me an idea on the costs, etc. Overall, I am very happy with my service, and the price was pretty reasonable for a dealer in high-end automoviles (never thought you'd hear that from a Ferrari dealer, did you?). More

Report | Print

Ferrari 599 Customer service was excellent. They demonstrated a vast knowledge of parts and solutions for various issues. However, after they cleaned the vehicl Customer service was excellent. They demonstrated a vast knowledge of parts and solutions for various issues. However, after they cleaned the vehicle, several areas were missed. There was sand/dirt on the floorboard, next to the seat and behind the seats. There was also dirt marks on the side of the seat and the door panel. The exterior was clean. More

Report | Print

Service with a smile Had a weird squeaking sound on the e-brake for a couple of months. After a deep search and taking the 458 apart Paul and his tech found the squeak an Had a weird squeaking sound on the e-brake for a couple of months. After a deep search and taking the 458 apart Paul and his tech found the squeak and replaced the necessary parts to make sure it does not come back. Very happy with the work and timing on this project. Thank you Paul & Sam and the Boardwalk Ferrari Service Department. S. Nosrati Frisco, TX More

Report | Print

Satellite radio repair-F12 My F 12 was experiencing an intermittent satellite radio interruption. I took it to Paul Frey and he diagnosed a software problem. A Boardwalk technic My F 12 was experiencing an intermittent satellite radio interruption. I took it to Paul Frey and he diagnosed a software problem. A Boardwalk technician loaded the latest software. They kept it a few days to make sure the problem was fixed. Again service above and beyond. I have 2 Ferrari's and I have always gotten great service. More

Report | Print

Another excellent experience with Boardwalk Ferrari I just bought another car from Boardwalk (about 15 or 16 of them since 2004) and would recommend them without hesitation. The greatest compliment tha I just bought another car from Boardwalk (about 15 or 16 of them since 2004) and would recommend them without hesitation. The greatest compliment that I can give is to tell you that the people there have become my friends, and I am confident that others will have the same experience. Obie1 More

Report | Print

F12-radio repair The satellite radio in my F12 began to malfunction intermittently. I took it to Paul Frey and he diagnosed it as a probable software problem. I drop The satellite radio in my F12 began to malfunction intermittently. I took it to Paul Frey and he diagnosed it as a probable software problem. I dropped it off the following Monday. I picked it up Tuesday fully detailed and the radio working correctly. Additionally, Paul took the time to show me how to program the radio with my favorite stations and use the controls on the back of the steering wheel. I now enjoy my F12 more than ever. I was also was able to program the radio in my 458 thanks to what Paul taught me. Service above and beyond and much appreciated. More

Report | Print

wonderful service this company stands behind its autos and service. they will always make it right. they believe your car should be perfect and they strive to make it t this company stands behind its autos and service. they will always make it right. they believe your car should be perfect and they strive to make it that way. More

Report | Print