Paul Gallo | Page 12

Great Deals! Devon and Paul were the best and made sure we got the best deal. We did the deal over the phone and when we went to pick up the Mazda CX9 it was as e Devon and Paul were the best and made sure we got the best deal. We did the deal over the phone and when we went to pick up the Mazda CX9 it was as expected and no deal changers! More

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Excellent service , very knowledgeable. Paul Gallo and Ryan Leuckert were very pleasant to work with. Purchasing my vehicle was fast and easy. Very happy with the serv , very knowledgeable. Paul Gallo and Ryan Leuckert were very pleasant to work with. Purchasing my vehicle was fast and easy. Very happy with the service. More

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Outstanding Purchase Experience My wife and I purchased a 2018 Mazda CX-9 last night and had our first wonderful car buying experience ever! I communicated with Devon Giddings via i My wife and I purchased a 2018 Mazda CX-9 last night and had our first wonderful car buying experience ever! I communicated with Devon Giddings via internet before coming in, and he had everything set up for our arrival and was extremely accommodating and personable. Our salesperson was Paul Gallo, who took over and continued with an outstanding job beginning with the test drive and thoroughly explaining all features. Most importantly, even when it came to the dreaded negotiation process, we felt zero pressure and both Paul and Devon worked with us to make us feel confident about our purchase, which is very important. We finalized our purchase with Garrett Evans, the finance manager, and he thoroughly explained all our options and available extra features and set everything up, again without pressure. Paul even stayed outside with us after hours to go over anything else we needed and made sure we were completely happy with our purchase before we left. I came in on the defensive due to previous car buying experiences, and am pretty quick to stop and leave if I feel uncomfortable during a vehicle purchase, but that did not happen. Even on a busy night, all three gentlemen did a phenomenal job taking care of us. They all communicated with us on a personal level, making it genuine, like we weren't just another number. We will most definitely recommend them to our friends and family! More

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Great experience We had a very smooth and pleasant experience buying a used Mazda CX-9 here. Everyone was truly helpful, nice and responsive. I would come back here to We had a very smooth and pleasant experience buying a used Mazda CX-9 here. Everyone was truly helpful, nice and responsive. I would come back here to buy another car even though I live 2 hours away! More

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Great Experience Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experie Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experience. We just bought my husband's car here last year and would not hesitate to come back again. More

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Purchase of new Mazda6 Friendly and low pressure assistance from Paul Gallo and others made this an easy experience. Paul made sure I was able to test everything I wanted to Friendly and low pressure assistance from Paul Gallo and others made this an easy experience. Paul made sure I was able to test everything I wanted to in the car and was able to beat competitors on pricing. More

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Thorough and considerate. Very pleasant! We arrived a little past 6, still unsure and full of questions. They made it very comfortable for our first new car buying experience. Thanks ! We arrived a little past 6, still unsure and full of questions. They made it very comfortable for our first new car buying experience. Thanks ! More

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Best car buying experience ever My sales person was Paul Gallo, he was very knowledgeable in helping me to select my new car. Very easy experience and no pressure. I highly recommend My sales person was Paul Gallo, he was very knowledgeable in helping me to select my new car. Very easy experience and no pressure. I highly recommend Paul at Heritage Mazda for your new car needs! More

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Excellent customer service Paul was our first pairing but when he was tied up with another customer Justin happily jumped in to help. Rodney and Ryan we're also very eager to he Paul was our first pairing but when he was tied up with another customer Justin happily jumped in to help. Rodney and Ryan we're also very eager to help. Everyone is so personable and very easy going. Highly recommend these guys for their good customer service. Overall a great experience! More

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Great Service! My sales person was Paul Gallo. Paul provided us with great service and was very knowledgeable about the cars we were interested in purchasing. The w My sales person was Paul Gallo. Paul provided us with great service and was very knowledgeable about the cars we were interested in purchasing. The whole staff at Heritage Bel Air was very helpful and made us feel taken care of and comfortable with buying a new car. Never felt rushed and the process was smooth. Garrett was very helpful in getting us the payments in a range we were comfortable with and was thorough with all the details. We will definitely go back for our next purchase. Heritage Mazda Bel Air is first class all the way. More

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