Paul Glans | Page 23

After a couple of glitches, we were very happy! We were very happy with Allen, but the finance gentleman Mr. Kemp was our only problem. He was not prepared when we arrived and it was obvious that he wasn't very happy with Allen, but the finance gentleman Mr. Kemp was our only problem. He was not prepared when we arrived and it was obvious that he wasn't, and obvious that he had not communicated with Mr. Hall about the transaction, I felt that the initial purchase of the car was more painful and time consuming than it needed to be. We are still trying to clean up some loose ends 2 weeks after the transaction. More

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We were leasing my wife's 2010 SRX and I asked Allen Hall if we could get out of the lease early by buying the car. Allen contacted Ally and obtained the details on how we could proceed with buying the Hall if we could get out of the lease early by buying the car. Allen contacted Ally and obtained the details on how we could proceed with buying the car early. He calculated the difference between buying the car now vs. at the end of the lease in December and contacted me, as promised. He and I then discussed the benefit to us to buy the car now and the procedure we would need to follow. When we decided to purchase now (July, rather than in December), he scheduled an appointment with Brad Majercin in the Service Department to check the car and detail it in preparation for the purchase. Brad and Allen arranged for a loaner car for me to use (a new ATS). Because of a tight schedule, I asked that all of the paperwork be prepared in advance of a scheduled 5:30 meeting with Rick Baena. Based on our credit score, Rick was able to secure a more favorable interest rate than I expected and the paperwork process took less than 10 minutes. While at Coulter, my wife and I visited with Paul Glans, the Sales Manager, and told him how pleased we were with the SRX that he had helped us lease in 2010. We highly recommend Allen, Brad, Rick, and Paul. They are very knowledgeable, courteous professionals. More

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Cant say enough great things about my experience with Coulter Cadillac! Paul Glans really took his time finding me the perfect car at a great deal! Not once did I feel pressured. This was my first auto l Coulter Cadillac! Paul Glans really took his time finding me the perfect car at a great deal! Not once did I feel pressured. This was my first auto loan and Debbie was patient in explaining everything. Visited other dealerships and I cant believe how disappointed I was by the sales associates and how I was treated( being a first time buyer and not perfect credit) I left Coulter feeling great about everything. I love my car and will definitely buy my next cars here! More

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Roger, Paul, Mike and Lindsay are the people I dealt with during my new vehicle purchase. They are all outstanding individuals who genuinely care about the customer. Roger and Paul went out of their way to during my new vehicle purchase. They are all outstanding individuals who genuinely care about the customer. Roger and Paul went out of their way to accommodate me and all my concerns. When Roger said "Coulter treats their customers right"...he was not just saying the words...he followed through with every detail and made me feel like I was his only customer! Mike went through the financing with a fine tooth comb, making sure I was aware of every detail I was signing! I am so appreciative of Roger and the people at Coulter. I would recommend Coulter to anyone wanting professional and personable service. More

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A thank you to Coulter Cadillac of Phoenix, My wife A thank you to Coulter Cadillac of Phoenix, My wife and I were very fortunate to have contacted Mr. Marty Katz of Coulter Cadillac in Phoenix Ariz A thank you to Coulter Cadillac of Phoenix, My wife and I were very fortunate to have contacted Mr. Marty Katz of Coulter Cadillac in Phoenix Arizona via phone to purchase a new GMC Sierra crew cab pick-up on Monday evening (7-29-2013). Mr. Katz informed us of the dealerships current inventory status on the vehicle that we were interested in and the process to obtain the vehicle from Coulter Cadillac on our specific target date. On the following Thursday (8-1-2013) my wife and I drove from Chino Hills Ca. to Coulter Cadillac to purchase our new vehicle. We were greeted at Coulter by Mr. Katz on our arranged appointment time (10:30 A.M.) at which time we were offered complementary comfort provisions for our five plus hour drive. Following a brief moment to relax Mr. Katz introduced Coulter Cadillac to us and then presented the subject Sierra pick-up and all of the amenities of the vehicle in detail. After the product presentation we were then offered a guided test drive of the vehicle through various areas of Phoenix to challenge the performance of this truck. Our test drive validated the decision to purchase our fifth GMC product since 1978, it performed better than the current Ford, Dodge and Nissan products in the 1500 class. The contract phase of our purchase went very well with the Coulter sales team consisting of Mr. Katz, Mr. Glans and Mr. Kemp. These gentlemen honored the presented price point and then expedited the final California vehicle registration and purchase contract agreement to a enjoyable close. Upon departure from Coulter in our new Sierra pick-up, Mr. Katz ensured our directions to the freeway and then provided us with a few complementary provisions for our trip home. Although the drive to Coulter was a bit of a distance for us to acquire a vehicle, I would highly recommend it to anyone seeking a professional, ethical and honest vehicle purchase. Thank you Mr. Katz, Mr. Glans, Mr. Kemp and the product detail prep team at Coulter Cadillac for a very enjoyable purchasing experience. Sincerely Clifford and Karen Clark Chino Hills Ca. More

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This team is a class act.... Paul Glans, Allen Hall, Debbie Niles, and Scott Magnusen-(Automotive Expressions manager). Bill Coulter can be proud to have these folks onboard! I have been purchasing Debbie Niles, and Scott Magnusen-(Automotive Expressions manager). Bill Coulter can be proud to have these folks onboard! I have been purchasing new Cadillacs since the very early 80's from Coulter Cadillac. My most recent purchase of a 2013 Escalade EXT yesterday (my fourth) was handled as seamlessly as ever. Each team member listened to my specific needs and wants from equipment to financing, and simply put, They Made It Happen.... As rather an automotive junkie, I have never had as pleasurable experience purchasing a vehicle as my wife Donna and I have had with this team. We would highly recommend Coulter Cadillac and its' "Dream Team" of professionals to help you along the way to your new Cadillac. / sales and service, these folks deliver! Congratulations Bill Coulter, and thank you..... Best, James S. Sweenie, Broker Sun-West Management & Realty sunwest-az@msn.com 602.200.8200 More

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My family has been buying Cadillac's from Alan Hall exclusively since 1978 and as a teenager I remember stopping by Coulter saying hi to Alan and always "WALKING THE LOT". My wife and I have purchased exclusively since 1978 and as a teenager I remember stopping by Coulter saying hi to Alan and always "WALKING THE LOT". My wife and I have purchased 2 Cadillacs from Alan, a 2010 CTS and the 2013 EXT. Alan has become a friend over the years and ALWAYS ALWAYS ALWAYS does the right thing by his customers. If it was not for Alan Hall and Paul Glans we would never have driven to PHX to purchase our New Cadillac we would have gone to Legends (now EarnHardt Cadillac) because they are much closer but wherever Alan and Paul go we will ALWAYS Follow! My wife and I were looking at several different vehicles and choose the Cadillac because of the Towing and size of the vehicle and that we have 2 older children and do not need the extra interior room like the Escalade or the ESV. We need towing and hauling for our Frozen Yogurt Catering business and towing capabilities to show my collector cars and needing a tow vehicle was super important not to mention my wife loves the truck. The EXT fits the bill perfectly. Alan & Paul are a class act and I am personally very excited to see them back at the best most respected dealer in AZ, Coulter Cadillac who is truly a class act, has always been a class act and will always be a class act. Regards Nancy, Julie, Gregory and David More

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My long time relationship with Coulter Cadillac has been based on repeated great experiences in terms of purchasing cars, obtaining very good service and keeping a great relationship. Would certainly recomm based on repeated great experiences in terms of purchasing cars, obtaining very good service and keeping a great relationship. Would certainly recommend anyone interested in good quality of service and vehicles to contact Paul Glance and Allen Hall before you go anywhere else. Many thanks to them for contributing to a great experience..!! More

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Both Allen and Paul are the BEST and really enjoy working with them! Everyone I encounter were very helpfull. First time using Coulter and I'll be back! with them! Everyone I encounter were very helpfull. First time using Coulter and I'll be back! More

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My family and I had a great experience at Coulter Cadillac in Phoenix, AZ. The staff was realy nice and was willing to work with us to get a great deal for our car. Thank you, Jeff Harris and Paul Gl Cadillac in Phoenix, AZ. The staff was realy nice and was willing to work with us to get a great deal for our car. Thank you, Jeff Harris and Paul Glans. More

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