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Paul Johnson
Paul Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Paul Johnson

Service Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.7
56 Reviews

Dealership Experience

26 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

4.7

56 Reviews

Write a Review

56 Reviews of Paul Johnson

September 13, 2025

Dealership Rating
Employee Rating

I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. More

by crksde4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard

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Sep 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and we're glad our clean waiting room made your visit more comfortable. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 22, 2025

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Very professional service as always. Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! More

by SCONNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Shawn Hooe, Bryan Stanley, Sam Lara

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Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's wonderful to hear that you consistently receive professional service that exceeds your expectations. We look forward to continuing to serve you for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 22, 2025

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Employee Rating

This place is great to buy from and service from. All my vehicles bought and serviced here More

by dawglb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, Dason Howard

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Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience buying and servicing all your vehicles at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to assisting you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 17, 2025

Dealership Rating
Employee Rating

Always friendly and a pleasure to work with, this dealer is one that I can say I would recommend to family and friends More

by PAULJ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Jul 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Paul! I truly appreciate your kind words and am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to serving you, your family, and friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2025

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Employee Rating

I am so pleased with the service and support of James Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is More

by o4nutmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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Jul 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I appreciate your feedback and am glad about your positive experience with our service department here at James Wood Chevrolet Buick GMC Decatur. It’s always our goal to provide thorough and efficient support to our customers, both during and after their purchase. We look forward to serving you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 01, 2025

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Employee Rating

WOW. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. More

by CECILLEMOND52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Landon East, Tyler Mayfield, Karen Pattison, Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard

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Jul 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Cecil! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Bryan provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 28, 2025

Dealership Rating
Employee Rating

I had a wonderful experience! The customer service was great. My car repair was quick. More

by RLLOWRY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Zach Rhine

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Jun 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I'm glad you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur and that our customer service met your expectations. It's great to know your car repair was quick as well. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 12, 2025

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Employee Rating

I took my Hyundai to James Wood and received prompt and excellent service on the vehicle and would highly recommend this dealership More

by scottclunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Zach Rhine

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Jun 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience, Scott! I'm glad to hear you received prompt and excellent service at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot, and we’re here anytime you need assistance with your Hyundai or anything else down the road. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 11, 2025

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Employee Rating

ALWAYS ENJOY MY VISIT. DERICK DOES A GREAT JOB AND PROVIDES THE VERY BEST SERVICE More

by DSHELTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson

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Jun 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you always enjoy your visits to James Wood Chevrolet Buick GMC Decatur and appreciate Derick's exceptional service. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 07, 2025

Dealership Rating
Employee Rating

Went to have service and some repair but picked up truck and the screen on radio was left disconnected. Being 5:30 there was nobody there to fix it or even my service tech was gone already so had to make an More

by B4MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dason Howard

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Jun 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience. I understand your concerns about the incomplete repairs and the inconvenience of having to make multiple trips. At James Wood Chevrolet Buick GMC Decatur, we recognize how important thorough service and attention to detail are during every visit. Your feedback will be shared with the appropriate team, and if you’d like to discuss your experience further, I encourage you to reach out to me directly. Your satisfaction is important to us. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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