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Paul Johnson
Paul Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Paul Johnson

Service Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.6
64 Reviews

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

4.6

64 Reviews

Write a Review

64 Reviews of Paul Johnson

December 31, 2025

Dealership Rating
Employee Rating

Clay was fantastic and smooth to get things done for both of our new vechiles! More

by mcroxton29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Dec 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 08, 2025

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Employee Rating

It’s always a pleasure doing business there! Fast and soooo friendly. Highly recommended to all! More

by Mike Clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Sam Lara, Dason Howard, Krystal Gipson

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Dec 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Mike! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing fast and friendly service, and we appreciate your recommendation to others. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 04, 2025

Dealership Rating
Employee Rating

Great service and verify helpful. Was kept informed of progress throug every step. Would highly recommend More

by DWHIT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson , Patyn Whitley

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Dec 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2025

Dealership Rating
Employee Rating

Very Professional and Technical, thank you James Wood Motors!! I appreciate everything and all the hard work!! More

by NTROB121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 08, 2025

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Employee Rating

The body shop did a great job on the 2012 chevy malibu no complaints at all as for the service department on my 2018 chevy silverado Not very good at all they have had my truck for almost 3 week from when More

by silvacse@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lara, Jennifer Westerlund

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Nov 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience. I'm glad to hear that the body shop did a great job on your 2012 Chevy Malibu, but I also understand your concern regarding the extended time your 2018 Chevy Silverado has been in the service department. At James Wood Motors, your feedback is important as it helps us review how service scheduling and workflow are managed and how we communicate timelines to customers. Feel free to connect with me directly if you’d like to go over this further. Your satisfaction is our priority. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

Dealership Rating
Employee Rating

Have a high regard for James Wood Service built over 20 years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they More

by EVANGELISTWAYNEHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson , Dustan Harbour

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Wayne! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years and am thrilled to hear that you feel like part of our family. It’s our goal to provide trustworthy and economical service, and I'm glad to know we’ve consistently met your needs. We look forward to continuing to serve you and your vehicles in the future! Please don't hesitate to reach out if you need anything. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 04, 2025

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Employee Rating

We only use James Wood for out needs GMC suburban and Chevrolet pickup , great service , they know our needs trust , wouldn’t use any other service ! More

by PAULETTEMURRAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Paulette! I'm thrilled to hear that you trust James Wood Chevrolet Buick GMC Decatur for your GMC Suburban and Chevrolet pickup needs. Our team is dedicated to providing great service, and it means a lot to us that you feel that way. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 22, 2025

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Employee Rating

James Wood Motors is the dealership I have trusted for over 30 years. The sales staff is not high pressure. But, its service department is what has kept me coming back because of the respect for me as a More

by janfrancis51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Shawn Hooe, Bryan Stanley, Nick Torres , Chris Filline (the younger one) and Dane Shelton.

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Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jan! I am thrilled to hear that you have trusted James Wood Chevrolet Buick GMC Decatur for over 30 years. Our sales team is dedicated to providing a no-pressure experience, and we take great pride in our service department and the respect we show to all our valued customers. We look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 13, 2025

Dealership Rating
Employee Rating

I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. More

by crksde4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard

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Sep 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and we're glad our clean waiting room made your visit more comfortable. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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