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Paul Johnson
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Paul Johnson
Service Manager
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
43 Reviews
Dealership Experience
26 yrs
Industry Experience
26 yrs
Languages Spoken
English
43 Reviews
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43 Reviews of Paul Johnson
April 01, 2025
We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More
by mmccoy276
Verified CustomerOther Employees Tagged: Karen Pattison, Zach Rhine, Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith, Dason Howard
March 29, 2025
Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More
by PAULJ76
Other Employees Tagged: Zach Rhine, Nick Huff, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Starla Johnson, Bryan Stanley, Krystal Gipson, Mark Sanders, Matt Smith
February 26, 2025
They are courteous and professional. I never have to worry about upselling or high pressure. I never have to worry about upselling or high pressure. More
by ELSOMDON
Other Employees Tagged: Zach Rhine, Krystal Gipson, Dason Howard
February 07, 2025
Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face to face at end and truck washed and looking good More
by DEFENDERONTHEROAD
Other Employees Tagged: Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith , Cashiers are always friendly
January 24, 2025
Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinator would not communicate. I had to call for updates. More
by RYAN.BLACKBURN
Other Employees Tagged: Krystal Gipson, Mark Sanders, Sam Lara, Jennifer Westerlund, Matt Smith
January 16, 2025
While the service went very quickly ~ I was surprised that my carpet was vacuumed. I have never experienced this since I have been getting my oil changes at James Wood. I will definitely reconsider where that my carpet was vacuumed. I have never experienced this since I have been getting my oil changes at James Wood. I will definitely reconsider where I take my vehicle next time. More
by GJPLOEGER
January 11, 2025
We have always been pleased with the service provided by James Woods. Dason was our service technician and worked with us as we tried to work with our insurance provider. He was professional and understa James Woods. Dason was our service technician and worked with us as we tried to work with our insurance provider. He was professional and understanding as we dealt with insurance. The insurance provider was very slow in approving our claim, so there were unnecessary delays in the process. More
by sgjdk92262
Other Employees Tagged: Dason Howard
January 01, 2025
A employee had stolen a high visibility work jacket from my car. I want it back my car. I want it back More
by HUGO_FRAGA
Other Employees Tagged: Zach Rhine, Nick Huff, Bryan Stanley, Krystal Gipson, David Stokes, Mark Sanders, Sam Lara, Jennifer Westerlund, Matt Smith
December 27, 2024
James Wood Decatur is an outstanding dealership both in sales and service. Their service department had done inspections and work on other previously vehicles purchased at other dealerships and were so th sales and service. Their service department had done inspections and work on other previously vehicles purchased at other dealerships and were so thorough and personable the I have purchased my last two vehicles from them. More
by o4nutmeg
Other Employees Tagged: Billy Balderas, Zach Rhine, Bryan Stanley , Cecil
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