Paul Johnson
Service Manager
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
Dealership Experience
26 yrs, 7 mos
Industry Experience
26 yrs, 7 mos
Languages Spoken
English
60 Reviews
Write a Review60 Reviews of Paul Johnson
November 08, 2025
The body shop did a great job on the 2012 chevy malibu no complaints at all as for the service department on my 2018 chevy silverado Not very good at all they have had my truck for almost 3 week from when complaints at all as for the service department on my 2018 chevy silverado Not very good at all they have had my truck for almost 3 week from when the body shop got done and I still don't have my truck hope they can get ready soon its going to be 2 months since I took it in on 9/23/2025 More
Other Employees Tagged: Sam Lara, Jennifer Westerlund
November 07, 2025
My dude dason was fabulous. Really made my service visit simple. I will be back for certain. Really made my service visit simple. I will be back for certain. More
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson
November 07, 2025
Have a high regard for James Wood Service built over 20 years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they treat me with that attitude. Essentially I guess its the trust for the job to be done right and as economically as possible every time. Long term care and present needs continue to be met every time. More
Other Employees Tagged: Krystal Gipson , Dustan Harbour
October 22, 2025
James Wood Motors is the dealership I have trusted for over 30 years. The sales staff is not high pressure. But, its service department is what has kept me coming back because of the respect for me as a over 30 years. The sales staff is not high pressure. But, its service department is what has kept me coming back because of the respect for me as a valued customer. More
Other Employees Tagged: Jeff Morris, Shawn Hooe, Bryan Stanley, Nick Torres , Chris Filline (the younger one) and Dane Shelton.
September 13, 2025
I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. Everyone was friendly and service was great. Waiting room was clean. More
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard
August 22, 2025
Very professional service as always. Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! More
Other Employees Tagged: Rusty Ford, Shawn Hooe, Bryan Stanley, Sam Lara
July 17, 2025
Always friendly and a pleasure to work with, this dealer is one that I can say I would recommend to family and friends is one that I can say I would recommend to family and friends More
Other Employees Tagged: Bryan Stanley
July 03, 2025
I am so pleased with the service and support of James Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is outstanding. Fair price for work performed; and the work is always totally complete and thorough, leaving you with no doubt or misgivings. The service department and all the persons working in it our outstanding, pleasant and willing to explain the work that needs to be done. It's performed in an efficient and timely manner. More
Other Employees Tagged: Bryan Stanley
July 01, 2025
WOW. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. More
Other Employees Tagged: Drew Ward, Landon East, Tyler Mayfield, Karen Pattison, Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard

