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Paul Johnson
Paul Johnson
Service Manager
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
53 Reviews
Dealership Experience
26 yrs, 3 mos
Industry Experience
26 yrs, 3 mos
Languages Spoken
English
53 Reviews
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53 Reviews of Paul Johnson
July 03, 2025
I am so pleased with the service and support of James Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is outstanding. Fair price for work performed; and the work is always totally complete and thorough, leaving you with no doubt or misgivings. The service department and all the persons working in it our outstanding, pleasant and willing to explain the work that needs to be done. It's performed in an efficient and timely manner. More
by o4nutmeg
Verified CustomerOther Employees Tagged: Bryan Stanley
July 01, 2025
WOW. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. More
by CECILLEMOND52
Other Employees Tagged: Drew Ward, Landon East, Tyler Mayfield, Karen Pattison, Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard
June 28, 2025
I had a wonderful experience! The customer service was great. My car repair was quick. The customer service was great. My car repair was quick. More
by RLLOWRY36
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Zach Rhine
June 12, 2025
I took my Hyundai to James Wood and received prompt and excellent service on the vehicle and would highly recommend this dealership excellent service on the vehicle and would highly recommend this dealership More
by scottclunn
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Zach Rhine
June 11, 2025
ALWAYS ENJOY MY VISIT. DERICK DOES A GREAT JOB AND PROVIDES THE VERY BEST SERVICE DERICK DOES A GREAT JOB AND PROVIDES THE VERY BEST SERVICE More
by DSHELTON6
Other Employees Tagged: Derek Ward, Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson
June 07, 2025
Went to have service and some repair but picked up truck and the screen on radio was left disconnected. Being 5:30 there was nobody there to fix it or even my service tech was gone already so had to make an and the screen on radio was left disconnected. Being 5:30 there was nobody there to fix it or even my service tech was gone already so had to make another trip the next day to get a simple thing fixed. This was after I had gone in for a service previous time where tire sensors were supposed to be fixed and they were not service tech said they forgot to do it. So this has been 2 times I have had bad service when going in for a repair or a simple oil / filter change More
by B4MARTINEZ
Other Employees Tagged: Dason Howard
May 27, 2025
Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speaking to her on the newly remodeled waiting and service dept. More
by MARTIN.NEGRETE
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Miss Zach, he normally helped me upon arriving. I understand he retired.!
May 26, 2025
Kyle was very kind and helpful! He had an upbeat demeanor which helps when the vehicle is costing me money! Lol He had an upbeat demeanor which helps when the vehicle is costing me money! Lol More
by ANNIEOAKLEYTX
Other Employees Tagged: Kyle is a great CSR. Paul Johnson too. I have not felt with any body else except Zach and he has left the company.
May 25, 2025
My sixth vehicle from them. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. I drive there from west Fort Worth. They have always treated me well through the entire life of my car or truck. More
by gburt0908
Other Employees Tagged: Jeff Morris, Bryan Stanley , Finance dept. I want to say Dane but not sure of name.
May 14, 2025
Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. Very efficient and on top of his game. Thank you. More
by rustate
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Zach Rhine
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