Paul Johnson
Paul Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Paul Johnson

Service Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.6
60 Reviews

Dealership Experience

26 yrs, 7 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

4.6

60 Reviews

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60 Reviews of Paul Johnson

November 08, 2025

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Employee Rating

The body shop did a great job on the 2012 chevy malibu no complaints at all as for the service department on my 2018 chevy silverado Not very good at all they have had my truck for almost 3 week from when More

by silvacse@verizon.net
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Lara, Jennifer Westerlund

Nov 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience. I'm glad to hear that the body shop did a great job on your 2012 Chevy Malibu, but I also understand your concern regarding the extended time your 2018 Chevy Silverado has been in the service department. At James Wood Motors, your feedback is important as it helps us review how service scheduling and workflow are managed and how we communicate timelines to customers. Feel free to connect with me directly if you’d like to go over this further. Your satisfaction is our priority. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Have a high regard for James Wood Service built over 20 years, and 6 vehicles doing catalogued maintenance and meeting the crisis for emergency repairs as well. I feel that I'm part of the family and they More

by EVANGELISTWAYNEHUDSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson , Dustan Harbour

Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Wayne! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years and am thrilled to hear that you feel like part of our family. It’s our goal to provide trustworthy and economical service, and I'm glad to know we’ve consistently met your needs. We look forward to continuing to serve you and your vehicles in the future! Please don't hesitate to reach out if you need anything. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 04, 2025

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We only use James Wood for out needs GMC suburban and Chevrolet pickup , great service , they know our needs trust , wouldn’t use any other service ! More

by PAULETTEMURRAY1
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Paulette! I'm thrilled to hear that you trust James Wood Chevrolet Buick GMC Decatur for your GMC Suburban and Chevrolet pickup needs. Our team is dedicated to providing great service, and it means a lot to us that you feel that way. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 22, 2025

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James Wood Motors is the dealership I have trusted for over 30 years. The sales staff is not high pressure. But, its service department is what has kept me coming back because of the respect for me as a More

by janfrancis51
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Shawn Hooe, Bryan Stanley, Nick Torres , Chris Filline (the younger one) and Dane Shelton.

Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jan! I am thrilled to hear that you have trusted James Wood Chevrolet Buick GMC Decatur for over 30 years. Our sales team is dedicated to providing a no-pressure experience, and we take great pride in our service department and the respect we show to all our valued customers. We look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 13, 2025

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I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. More

by crksde4100
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and we're glad our clean waiting room made your visit more comfortable. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 22, 2025

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Very professional service as always. Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! More

by SCONNALLY
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's wonderful to hear that you consistently receive professional service that exceeds your expectations. We look forward to continuing to serve you for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 17, 2025

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Always friendly and a pleasure to work with, this dealer is one that I can say I would recommend to family and friends More

by PAULJ76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Jul 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Paul! I truly appreciate your kind words and am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to serving you, your family, and friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2025

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I am so pleased with the service and support of James Wood Decatur. Not your typical dealership whom just wants to make the initial sale of a vehicle, but the after support of the service department is More

by o4nutmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Jul 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I appreciate your feedback and am glad about your positive experience with our service department here at James Wood Chevrolet Buick GMC Decatur. It’s always our goal to provide thorough and efficient support to our customers, both during and after their purchase. We look forward to serving you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 01, 2025

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WOW. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. More

by CECILLEMOND52
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Cecil! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Bryan provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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