Paul Kemme | Page 14

The salesman that I dealt with was very friendly and accommodating, and I was very pleased with the vehicle and the price, but the entire car buying process was disorganized and difficult at times. accommodating, and I was very pleased with the vehicle and the price, but the entire car buying process was disorganized and difficult at times. More

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The Dealership and the Salesman had a great reputation that was exceeded tremendously by our buying experience. Good place to buy your next vehicle! Definitely would recommend Matt Claxton, great Salesma that was exceeded tremendously by our buying experience. Good place to buy your next vehicle! Definitely would recommend Matt Claxton, great Salesman! More

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When I say that our sales guy Matt was awesome, I mean he was AWESOME! I detest car buying and he seriously hustled to make the truck buying process as painless as possible. Dang nice guy too!! WE LOVE OUR was AWESOME! I detest car buying and he seriously hustled to make the truck buying process as painless as possible. Dang nice guy too!! WE LOVE OUR NEW TRUCK! More

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Patrick and Daniel were awesome! They patiently answered all of my questions and were fantastic through the whole process! Anyone looking for a Mini would do well to seek these guys out! Again thanks to Pat all of my questions and were fantastic through the whole process! Anyone looking for a Mini would do well to seek these guys out! Again thanks to Patrick, Daniel and Paul for all your work and for getting us driving in our new Mini! I can’t say enough how awesome these guys were! Between an at times fussy to overexcited 5 year old along they were great and even patiently answered the kids questions as well! Go see them, you will be so happy you did! More

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We had a great experience at this dealership. The staff was knowledgeable of all the different vehicles that they had to offer and very patient with my wife and I. I would recommend both Jordan Smith and t was knowledgeable of all the different vehicles that they had to offer and very patient with my wife and I. I would recommend both Jordan Smith and the Mall of Georgia Mini to anyone looking for a new car. More

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Zach was one of the better customer focused reps we have worked with. He educated us, picked the car we wanted and did everything we could have asked. No pressure, fair on the price with not a lot of back a worked with. He educated us, picked the car we wanted and did everything we could have asked. No pressure, fair on the price with not a lot of back and forth, took care of us and followed up! More

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Exorbitant fees! We went to Mall of Georgia Mini at the end of December with full intention to buy a used car they had listed. We inspected the car, drove it and every We went to Mall of Georgia Mini at the end of December with full intention to buy a used car they had listed. We inspected the car, drove it and everything seemed to be in order except the rear headsets were not on the rear seats. When asked the salesman made a lame excuse about the detail department may have taken them off for cleaning. We made it clear they had to be found. We then told the salesman our budget and asked him to draw up an offer sheet. He went to the sales manager to have it approved (of course) and presented it. We almost fell off our seats. We had told him from the start that we would not pay their ridiculous $749 documentation fee. The offer sheet did have the fee subtracted from the internet sales price. However, there was a charge for a “kahu”, which is some sort of vehicle tracking device for $400. We told him to take it off. There was also a $899 fee for detailing! Seriously!? $899? We told him that was ridiculous. The usual title and tag fees were listed as expected but after that was the $749 doc fee added back in. He tried to convince us that the negative fee and positive fee “would zero out”. Who is he kidding? We negotiated for several more minutes as he wore out the floor going back to the sales manager. Eventually, the sales manager comes out and gives us a sob story about the internet sales price was posted to low and he had been yelled at by their general manager. Long story short, we got tired of the sales manager’s attitude and ended up walking out disgusted. Mall of Georgia Mini may be a good dealership to buy a Mini but wary of their excessive add-on fees. More

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Jordan Smith is my guy! Great experience start to finish. Very knowledgeable and honest guy here. Would recommend to friends and will be a customer for life. Very knowledgeable and honest guy here. Would recommend to friends and will be a customer for life. More

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Great services and good atmosphere Had great experience here. Lamant helped me well to get a car that I needed. He was very friendly, and I will go back if I purchase another Mini next Had great experience here. Lamant helped me well to get a car that I needed. He was very friendly, and I will go back if I purchase another Mini next time. More

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Love my new Mini!!! Great experience all around! I knew ahead of time what vehicle I wanted to test drive and Jordan had it waiting when I came in. ahead of time what vehicle I wanted to test drive and Jordan had it waiting when I came in. More

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