Paul Kemme | Page 16

Awesome It had been over fifteen years since I bought a new car, so I had my mini customized to my liking and I couldn't have picked another dealer as great a It had been over fifteen years since I bought a new car, so I had my mini customized to my liking and I couldn't have picked another dealer as great as Hendricks and the help from my sales person Shane Thompson (whom I later found out I was his last sale) and Zachary Stankowski that took over for him and the finance and management team was phenomenal More

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Excellent price and service Jimi is the person people should go to buy a car. I am immensely satisfied with his service and the price he offered. Would recommend them to my frien Jimi is the person people should go to buy a car. I am immensely satisfied with his service and the price he offered. Would recommend them to my friends and family More

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Best of the Best I recently purchased mutiple vehicles for my family from Mall of Georgia Mini and I can say that it was the best purchasing experiences that I have ev I recently purchased mutiple vehicles for my family from Mall of Georgia Mini and I can say that it was the best purchasing experiences that I have ever had in my 20 plus years of buying and selling vehicles. I was referred to Jordan Smith from a long time friend of mine who has also dealt several times with Jordan. The entire process was quick and easy and not only will I continue to purchase from this location but I will refer other people I know to Jordan. More

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Quick, easy, painless process In the past my experience with buying a car was a long, drawn out process that took all day. Jordan knew what I wanted and that I was on a time crunch In the past my experience with buying a car was a long, drawn out process that took all day. Jordan knew what I wanted and that I was on a time crunch because of having a newborn at home. It was quick, easy, and very enjoyable. Definitely recommend Jordan and his team! More

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My experiences at Mall of GA MINI Excellent inventory, knowledgeable professionals and seamless processes. Browsing web on Friday night a chat window opened allowing me to set appt for Excellent inventory, knowledgeable professionals and seamless processes. Browsing web on Friday night a chat window opened allowing me to set appt for 9am the next morning. Later in the evening I got a text from the General Sales Manager thanking me for my interest. We exchanged a couple of pleasant texts. At 8:27am on Saturday I got a text with a video of the MINI I had scheduled to drive. I didn't buy that one although it was very good but looked over the options my Sales representative and the GSM presented and chose one that better suited our needs. My wife and I are 67 and 70 years of age and plan to run the wheels off our MINI. More

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Amazingly easy, way peasant and worry-free The entire dealership was amazing! A+ in customer service and customer care! I tried to attach a picture but it didn’t work! Great job Jordan Smith The entire dealership was amazing! A+ in customer service and customer care! I tried to attach a picture but it didn’t work! Great job Jordan Smith and team! More

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Great Experience Every one at the dealership was a great help. Zach Stankowski helped me out with everything i needed, he made the process very easy and quick. Every one at the dealership was a great help. Zach Stankowski helped me out with everything i needed, he made the process very easy and quick. More

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Michael, John and Paul - Wonderful Team Unexpectedly, I was in need of a vehicle. After extensive research, I narrowed my search down to two possible vehicles. Ideally, they were both locate Unexpectedly, I was in need of a vehicle. After extensive research, I narrowed my search down to two possible vehicles. Ideally, they were both located at MOG Mini. Their online services conveniently allowed me to enter my information and confirm the vehicle's availability. The following morning, John (Sales Mgr) contacted me and assured assistance as well as confirmed availability of both vehicles. He had someone text me a video of both cars. John coordinated my visit with Michael. Upon my arrival to MOG Mini, I was pleasantly greeted by Michael Albertson, Sales Advisor. Although one of the cars I was interested in was sold minutes prior to my visit, Michael's reactive and empathetic response assured me nothing would stand in his way of helping us. He patiently listened to my requests (which didn't give him a lot of wiggle room) and showed us options that met my requirements, both aesthetically and financially. After narrowing down his offerings, he located my desired vehicle in NC. He and John easily met our price and began coordinating the vehicle transfer. Michael noticed my insecurities and paused our business transaction. Because the vehicle wasn't physically present, I was very unsure with my decision. Michael was beyond transparent, educated, and friendly. He, again, took additional time to educate us and provided facts on why the vehicle met my requirements. He switched roles from "sales guy" to "human" and with emotional intelligence, calmed my nerves and allowed me a moment to breathe. Honestly, his calm nature eliminated all pressures and insecurities which was the convincing factor in our decision. After confirming if I was ready to move forward, Michael introduced us to Paul, the finance guy. Paul has a cool and collected demeanor. We negotiated a wonderful interest rate and with his educated input, purchased the appropriate warranty. After finalizing our purchase, I was given a loaner vehicle until my car arrived. Within three days, my car arrived. After test driving and confirming my purchase was indeed what was promised, Michael educated and showed me all of the new car features. This MOG Mini team should be cloned! They're exceptional and very well versed in their line of business. They don't miss a beat, are seamless, and ensure they meet customer value. Michael was a life saver and I can't thank him enough. His professionalism, transparency, charisma, and understanding were superb. I 110% recommend his services to whomever is in the market. More

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My First Vehicle Purchase! My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are extremely helpful and knowledgeable of the vehicles and really listen to your wants and needs. They make the experience really fun and by no means pushy like most dealerships are! I have referred several people to the dealership as they also have other luxury vehicles other than Mini’s as most people do not know! I recently had a really good friend of mine buy a vehicle there which was so exciting! Zach is the salesmen my family and I work with however everyone is extremely easy to work worth! Milton and Paul are amazing to work with on the management and finance aspect of the deals! HIGHLY RECOMMEND! More

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Great This is my third mini from here. Zach Stankowski is always helpful and friendly. The whole team seems to go above and beyond. Great place to buy a new This is my third mini from here. Zach Stankowski is always helpful and friendly. The whole team seems to go above and beyond. Great place to buy a new or Pre-owned vehicle. More

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