Paul Kim | Page 20

Very very nice and professional services!!!I'm deeply Very very nice and professional services!!! I'm deeply thank you for working with for us. Very quickly and perfect experience .I have to recommend m Very very nice and professional services!!! I'm deeply thank you for working with for us. Very quickly and perfect experience .I have to recommend my friend!! More

by jennyjun0328 Verified Customer Verified Customer

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Friendly and Inspiring Service and Lower price than dealers. They quickly found the vehicle of the want color and work process. I will definitely buy a car from this dealer next time. dealers. They quickly found the vehicle of the want color and work process. I will definitely buy a car from this dealer next time. More

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Excellent customer service, and very detailed explanation of everything regarding the car and the contracts. Overall very satisfactory. This will be my go to place for cars in the future. Thank you very much of everything regarding the car and the contracts. Overall very satisfactory. This will be my go to place for cars in the future. Thank you very much! More

by YOUNGYOO0127 Verified Customer Verified Customer

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Great staff. Everyone was super friendly and helpful. Helped me with finally deciding on a car. Went the extra mile on getting me the color I wanted for my new car. Helped me with finally deciding on a car. Went the extra mile on getting me the color I wanted for my new car. More

by EDONGBANG Verified Customer Verified Customer

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The salesman was very knowledgeable. Buying experience was simple and the price was given over the phone matched with the final contract paper. I would recommend Paul Kim and Mike Lee. was simple and the price was given over the phone matched with the final contract paper. I would recommend Paul Kim and Mike Lee. More

by BRIANH1 Verified Customer Verified Customer

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They were very friendly and gave me the exact car I needed with zero hassle! I’m truly grateful for their help and will come back for my next car as well as recommend people to here! needed with zero hassle! I’m truly grateful for their help and will come back for my next car as well as recommend people to here! More

by SelenD Verified Customer Verified Customer

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From start to end was seamless. Right on time for my appointment and waiting area was clean and spacious. When my car was ready Jae came and escorted me to my car outside. All staff were friendly and appointment and waiting area was clean and spacious. When my car was ready Jae came and escorted me to my car outside. All staff were friendly and courteous. More

by PYOUNJI Verified Customer Verified Customer

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The salesman was very kind and I bought the car very satisfied. I think this new car with useful and a good payment plan too. satisfied. I think this new car with useful and a good payment plan too. More

by ALICEPAK123 Verified Customer Verified Customer

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I have had the worst experience with your service Dept. and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. Wh and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. When I called to complain some idiot gets in an argument with me instead of trying to help and upsets me more. When I called in for the service Appt. Some cashier named Rosie refused to tell me her name saying she didn't have to give it to me. I only asked for standard info. to prove I set the Appt. Another time a couple of years back I asked a service person about the cost of a basic oil change in the $50.00 range and he said you didn't have one? I was trying to get a basic oil change not the $145- $ 300.00. We end up in an argument that you had to have a lower cost which is posted in every other dealer besides yours .A service rep named Jae has helped me twice in these conflicts. He took over for the guy who wouldn't tell me the cost of a basic oil change and he took my recent Appt. When your rude cashier was so confrontational over a simple question. I despise Puente Hills Hyundai Service Dept. I am 71 years old and have dealt with dozens of dealers in my lifetime. Currently I also have a Chevy and had zero problems with MK Smith in Chino. I have recently had a Kia from Rio Rancho with Art in Service. A great guy;zero problems. Puente Hills Ford with Oscar, Ramon and Servando. Superior service; Zero problems. I can hardly deal with your people without a nasty experience. Only Jae deserves a positive word from me as he listens and tries to help me without issues. I cringe when I think of bringing my Elantra and Kona in or even calling for an Appt. I have thought about going to another Hyundai dealer even if it is not where I got the cars and even if it is a further drive.Just to avoid these unhappy caustic people who are not friendly or helpful.Yassar should know about these people and how they treat your customers. More

by RFARNZ Verified Customer Verified Customer

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It was my very first Hyundai car shopping. We still had little dout when we got in Puente Hills Hyundai. BUT All staffs were super friendly and gave us very helpful advice until we finally decide to buy Tu little dout when we got in Puente Hills Hyundai. BUT All staffs were super friendly and gave us very helpful advice until we finally decide to buy Tucson. Great service. Good place to shop new Hyundai car. More

by Erin Yun Verified Customer Verified Customer

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