Paul Kolleck | Page 27

Paul and Suzan made it really easy to return my old BMW and get me into a new one. My relationship with Paul and this dealership has been there for over 10 years. Every single detail is always covered with and get me into a new one. My relationship with Paul and this dealership has been there for over 10 years. Every single detail is always covered with perfection. More

Report | Print

Dealership is conveniently located, well equipped, and staffed with kind and helpful folks. There is no pressure to buy and there is an aim to meet your desired car goals. Paul was helpful in navigating a staffed with kind and helpful folks. There is no pressure to buy and there is an aim to meet your desired car goals. Paul was helpful in navigating a tough car market and even despite initial challenges accepted responsibility and strived to deliver a positive experience for me. Susan made the car demo experience so fun. She was patient explaining all of the features and providing thorough tutorials. More

Report | Print

Paul and team were so professional and pleasant to work with. I am probably on the younger end of their traditional customer demographic, but they treated me with so much respect, took me seriously, and we with. I am probably on the younger end of their traditional customer demographic, but they treated me with so much respect, took me seriously, and were honest through and through about the entire process of ordering my new X3. The day I walked in, Paul noticed I was interested and dug through the inventory so I could test drive the X4 M40i to get a good feeling for how the X3 would drive. I was hooked and we ordered it that day. I checked in a few times over email, and Paul was very accommodating with all of my questions and status updates. I'm so happy with my new car and the experience! More

Report | Print

Great service, great follow up, honest finance people. This is the experience we should all expect from a car dealer or any business dealing. Will return to the BMW store. Also, BMW makes a great car! This is the experience we should all expect from a car dealer or any business dealing. Will return to the BMW store. Also, BMW makes a great car! PS. Paul Kolleck is my primary contact. He is excellent. More

Report | Print

Great people to work with. Very professional. They know their product. I would buy another BMW from them. their product. I would buy another BMW from them. More

Report | Print

I've been buying cars there since '96 the previous one I had some specific requirements. When that car got about 6 years old Paul Kolleck phoned me and said they had another one I might like. I did and I had some specific requirements. When that car got about 6 years old Paul Kolleck phoned me and said they had another one I might like. I did and we completed the transaction in a few days. More

Report | Print

Dean Stathes personable attitude, knowledge and ability to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE Ky..Dean'has a great attitude he was very understanding with no pressure sales that followed. While spending the night with family in N Ky. and reviewing the offer I decided to purchase. We informed Dean the following morning to prepare the BMW for pick-up. Upon arrival I was met at the door by Dean and Paul Kolleck wanting to know if I was a Veteran. If so I would qualified for a percentage discount of which I had no prior knowledge. Dean and Paul had observed me having USAA Insurance carried by most Veterans. This to me shows the Personnel at The BMW Store care greatly about what they can do for their customers and not just the sale of a vehicle. Susan Ward was a jewel the Best at explaining all the features to me and Eric had almost all the paperwork prepared and ready for signature. The BMW Store have Great Professional Teamwork by All. Of the 58 years of purchasing new vehicles this transaction was one at the Top. R. Souleyret More

Report | Print

We have purchased multiple BMW’s from The BMW Store and wouldn’t consider going to any other dealership. It was our second time working with Paul and Susan, both make the process easy and enjoyable. They wouldn’t consider going to any other dealership. It was our second time working with Paul and Susan, both make the process easy and enjoyable. They are very professional, knowledgeable and friendly. We would recommend the team we worked with at The BMW Store to our friends. More

Report | Print

I’ve worked with Paul Kolleck on several transactions over the years and he has always made the process easy and enjoyable. Overall great service from the entire BMW Store sales and service team! over the years and he has always made the process easy and enjoyable. Overall great service from the entire BMW Store sales and service team! More

Report | Print

The staff is friendly, and it's clear that excellent customer service is part of the culture. customer service is part of the culture. More

Report | Print