Paul Kolleck | Page 40

Paul is always a pro This is the sixth vehicle I have either leased or purchased. Paul is always on top of it and one of the prime reasons I return to BMW Store. An adde This is the sixth vehicle I have either leased or purchased. Paul is always on top of it and one of the prime reasons I return to BMW Store. An added feature is Susan who helps with the tech. Even an experienced guy with BMW products like me value this given all the new tech now available. Special shout out to Tim Gabbard who is the best in the service area. Since he has been promoted, Rodney is the guy and equally strong. More

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Paul made my experience at The BMW Store seamless and enjoyable. I never feel pressured into a vehicle that isn’t right for me. Susan was wonderful in explaining my vehicles technology without it feeling enjoyable. I never feel pressured into a vehicle that isn’t right for me. Susan was wonderful in explaining my vehicles technology without it feeling overwhelming. I would recommend Paul and Susan to anyone interested in a BMW! More

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Paul K really knows the products. He was professional and delivered as promised. Stayed late to complete the deal. Susan was a real plus with the technology issues. A solid team. delivered as promised. Stayed late to complete the deal. Susan was a real plus with the technology issues. A solid team. More

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Another good experience Paul did a great job finding a replacement vehicle for expiring lease, a 3-series previously used as a loaner to hold down lease costs. He also went Paul did a great job finding a replacement vehicle for expiring lease, a 3-series previously used as a loaner to hold down lease costs. He also went the extra mile to have people in detailing "rub out" a mark on the car being turned in to avoid being hit with lease-end vehicle damage charge. I always dread having to turn in a leased vehicle after having gotten used to it during the past 3 years, but Susan was very helpful with explaining different features on the new vehicle. Katelyn made lease-end inspection very easy. Eric got us in and out of there quickly, making paperwork painless. I am keeping fingers crossed that making the first payment in late October will be equally easy with the BMW financing department. In the past we have needed a "contract number" to set up electronic payments, but nowhere in the lease paperwork does a contract number appear and in the past it has been challenging to get the contract number from BMW finance. Hopefully, it will be shown on the October invoice ... More

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Great dealership I really appreciatd Susan's knowledge of the car during out test drive. Paul was fast and efficient making it easy to buy. Eric was very knowledgeab I really appreciatd Susan's knowledge of the car during out test drive. Paul was fast and efficient making it easy to buy. Eric was very knowledgeable. More

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Great service, friendly salesperson Paul worked very hard to ensure that I got the car I wanted - a process that ended up in building my car. He helped in a pinch when I needed my existi Paul worked very hard to ensure that I got the car I wanted - a process that ended up in building my car. He helped in a pinch when I needed my existing lease extended a couple of times while we waited for the car to be shipped. My visits and conversations with Paul have always been enjoyable as well; I highly recommend talking to Paul if you're interested in a BMW! More

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Best in Class! Paul and Susan are a terrific team. Paul worked very hard to ensure I got the exact car that I wanted and made me feel really special on delivery day Paul and Susan are a terrific team. Paul worked very hard to ensure I got the exact car that I wanted and made me feel really special on delivery day. Susan is an expert on all things BMW and made the transition into the new vehicle easy and fun. More

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Easy. After driving my husband's BMW intermittently for 10 years I knew what brand vehicle I wanted when it was my turn to get a new car. I just didn't k After driving my husband's BMW intermittently for 10 years I knew what brand vehicle I wanted when it was my turn to get a new car. I just didn't know if it would be worth it for me so we shopped around for less expensive SUV's. Paul was no pressure and answered a lot of questions till we found our X-3. This SUV sold itself. And Susan, thank you for going through all the sophisticated electronics so thoroughly. Best was the excitement of driving it off the showroom floor! More

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New lease We have leased with this dealership for the last 12 years and have been very satisfied. They have made each end-of-lease to new lease transition very We have leased with this dealership for the last 12 years and have been very satisfied. They have made each end-of-lease to new lease transition very smooth and easy. Thank you. More

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Very Proffesional Made the transaction easy and was very helpful with picking out the vehicle and the options. Have already recommended Paul to another buyer. I felt Pa Made the transaction easy and was very helpful with picking out the vehicle and the options. Have already recommended Paul to another buyer. I felt Paul was trying to help me with what I wanted and not what he might be pushed to sell. More

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