Paul Kolleck | Page 41

Consistently excellent This is my 3rd BMW form The BMW Store and they truly make it easy. Knowledgeable sales team who are easy to deal with and fair minded. Transparent n This is my 3rd BMW form The BMW Store and they truly make it easy. Knowledgeable sales team who are easy to deal with and fair minded. Transparent non-pressure sales approach from beginning to end. Accommodating and customer focused. Pleasure to deal with and I'll be back for my next BMW. More

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Our 12th BMW Our 1st BMW was an ‘01 X5. Our 12th BMW is a ‘19 X5. All 12 were leased or purchased through The BMW Store. Paul Kolleck did a great job in meeting Our 1st BMW was an ‘01 X5. Our 12th BMW is a ‘19 X5. All 12 were leased or purchased through The BMW Store. Paul Kolleck did a great job in meeting out needs and delivering this fantastic vehicle. Susan Ward was extremely helpful in walking us through the X5’s operation. More

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Absolutely fantastic 2019 M550xi Paul Kolleck provided an amazing experience for my wife as this car was a surprise for her. Every detail from the original spec / order, window tinti Paul Kolleck provided an amazing experience for my wife as this car was a surprise for her. Every detail from the original spec / order, window tinting, prepping, and planning out the ultimate surprise was done to perfection!!! Susan Ward provides the perfect training to get familiar with all of the features and functions of the car. The BMW Store staff in general is extremely knowledgeable of the business / cars and Susan's role further enhances the BMW experience from the get go. Eric Fender took care of our financial side of the car and was a pleasure to work with, making us feel as a part of the family! We are loyal / avid owners of BMW's since 2008 and have purchased seven vehicles in that time frame. The cars sell themselves, but the people bring us back specifically to The BMW Store. Overall - EXCELLENT Experience More

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I was happy with the car buying experience Everyone was very helpful, friendly and made the process run smoothly. I was promised delivery in less than four weeks and I received the car in more Everyone was very helpful, friendly and made the process run smoothly. I was promised delivery in less than four weeks and I received the car in more like three weeks in perfect condition More

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Excellent service The BMW store has been my go to dealership since 2005 and have bought 3 cars over the years. Although I always had a great experience and world class The BMW store has been my go to dealership since 2005 and have bought 3 cars over the years. Although I always had a great experience and world class service when buying or servicing my BMWs, this time with my 4th (it was actually for my son), Paul went above and beyond my own expectations. In short, Paul has exceeded my expectations and raised the standard of service at the BMW Store More

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530e PHEV It was a very easy transaction. Conducted mostly via email. All questions answered. The BMW Genius session very helpful. Follow up text from Paul the It was a very easy transaction. Conducted mostly via email. All questions answered. The BMW Genius session very helpful. Follow up text from Paul the day after delivery was a nice touch. More

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X5 purchase experience BMW probably manufactures the best automobile in the world. However, the reason I continue to return to BMW is Paul Kolleck. Paul is very professional BMW probably manufactures the best automobile in the world. However, the reason I continue to return to BMW is Paul Kolleck. Paul is very professional, knowledgeable and seems to know exactly what I am looking for in a vehicle. He is a great asset to The BMW Store. More

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Excellent buying experience Paul did an excellent working with us on vehicle choices, then he made the sales process painless. Hematoma was also outstanding in making the entire Paul did an excellent working with us on vehicle choices, then he made the sales process painless. Hematoma was also outstanding in making the entire financing process easy and painless. We will come here for all of our BMW transactions. Thanks to the BMW Store team. More

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Easy going and friendly. Paul Kolleck is a very knowledgeable, and helpful salesperson, friendly and easy to talk to about what we were looking to buy. He got us into the car Paul Kolleck is a very knowledgeable, and helpful salesperson, friendly and easy to talk to about what we were looking to buy. He got us into the car that was the best fit for us. Susan Ward was a wonderful help in getting us familiar with how to best utilize all the new features of our car. Thank-you both Paul and Susan. More

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Easy, pleasant buying experience Excellent experience. Getting a new car is fun, shopping for one is generally not. Working with Paul was a breath of fresh air. He was knowledgeabl Excellent experience. Getting a new car is fun, shopping for one is generally not. Working with Paul was a breath of fresh air. He was knowledgeable and professional, but managed to interject some fun into the process. He guided, but didn't pressure, and suggested features he thought I would use. Conversely, he steered me away from other features he thought I wouldn't find necessary. The absence of up selling was what sold me. Would definitely recommend the BMW Store and Paul Kolleck. Also want to mention Susan Ward who explained the options in succinct but clear fashion and Eric Fender who got us through the paperwork quickly and easily. More

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