Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai | Page 21

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
445 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

18 yrs, 5 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

445 Reviews

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445 Reviews of Paul Lai

January 11, 2020

Dealership Rating
Employee Rating

Outstanding customer service. These guys really make you feel welcomed and respected. When shopping or doing business at Mercedes Benz of Princeton, be sure to go see Paul for sales, and Miguel or Paul K fo More

by breewilkins
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cruz, Paul Karkenny

Jan 14, 2020

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

January 02, 2020

Dealership Rating
Employee Rating

Recent car purchases Very professional and efficacious. Paul Li is great, always makes car buying smooth, makes us feel at home. Service department is great. Been using More

by saziz26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for your terrific sales and service review for Paul and Linda!!

December 30, 2019

Dealership Rating
Employee Rating

Had a great experience with Paul! This is my first time to work with Paul on my new lease of E350 as my current lease of GLE is approaching the end. Paul is very patient and knowledgea More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager

December 29, 2019

Dealership Rating
Employee Rating

Paul is always helpful and the support understanding all the tech was extremely helpful. This is our second purchase from Paul and certainly not our last. More

by Pcs73
Recommend Dealer
Yes
Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for your superb review for Paul!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 28, 2019

Dealership Rating
Employee Rating

Outstanding service! I was a loyal customer for over 10yrs elsewhere and came to MB of Princeton purely by “happenstance”. I never thought of owning a MB until I had to sh More

by Melle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Paul and Robert were able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 20, 2019

Dealership Rating
Employee Rating

Excellent customer service and great people Very good place to make business with especially the sales person Paul is one of the best.I ordered a new GLE 450 in June of this year and it arrived More

by thannickalcelu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 23, 2019

Mercedes-Benz of Princeton responded

Thank you for submitting a wonderful review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying, and servicing experience!

December 15, 2019

Dealership Rating
Employee Rating

Princeton Mercedez great sales service Great customer service and best buying experience. I am working with Paul Lai for last 10 years . He is very professional, helpful and reliable person More

by saziz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2019

Mercedes-Benz of Princeton responded

Thank you for the great five star review! It is wonderful to know that Paul and Robert were so helpful! We appreciate your kind remarks and we hope to see you again in the future. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 09, 2019

Dealership Rating
Employee Rating

Fantastic time at Princeton Mercedes No pressure sales. Excellent experience with Paul Lai. Professional and friendly. Good selection of cars available at the dealership. Paul is the be More

by praful.agrawala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2019

Mercedes-Benz of Princeton responded

Thank you Mr. Agrawala for the fantastic review for Paul!!!!

December 05, 2019

Dealership Rating
Employee Rating

Excellent service. Nice ride. Fast dealing. I am a happy to work with him again when I need another car or SUV. See you next time More

by jianm168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Napierkowski Sr

Dec 06, 2019

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying, and servicing experience!

December 04, 2019

Dealership Rating
Employee Rating

Excellent service Service here is excellent and all questions were answered promptly and satisfactorily. They also gave you different options to choose. I did recomme More

by gangyuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 04, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

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