Paul Lai
Paul Lai at Mercedes-Benz of Princeton
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Paul Lai | Page 22

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

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5.0
445 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

18 yrs, 5 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

445 Reviews

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445 Reviews of Paul Lai

December 04, 2019

Dealership Rating
Employee Rating

Lease renew for GLE 350 2020 Had a very good experience with this dealership. Mr. Paul Lai is a very responsible sales. He provided high quality services, giving the information a More

by weimc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Dec 04, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars! We are so excited that Paul was able to provide to you an exceptional experience! We appreciate your commitment to our dealership!!

December 01, 2019

Dealership Rating
Employee Rating

Absolutely Amazing car buying experience Paul Lai was very Professional, courteous and went to great lengths in helping us get the car we desired without pressuring us at any point during t More

by Boni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 02, 2019

Mercedes-Benz of Princeton responded

Thank you for your terrific review!!! Joseph Hobbs

November 27, 2019

Dealership Rating
Employee Rating

Princeton Mercedes Benz is by far one of the best dealerships I have ever dealt with. The dealership is very clean, the staff is warm and friendly but not over bearing. I wou More

by samlip54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars for our us! We are so excited that our service, and sales team was able to provide to you an exceptional experience! We appreciate your commitment to our dealership!!

November 20, 2019

Dealership Rating
Employee Rating

Service is warm and professional Mr. Paul Lai's service is warm and professional. He gave good guidance during the process of buying a car and actively helped us find the models and i More

by wy156394601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 21, 2019

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star review with us! It's great to hear that Paul provided you with an excellent experience and he went above and beyond to help!

November 18, 2019

Dealership Rating
Employee Rating

Great service from Paul Lai and Richard Brittingham We leased GLE 350 from Paul and signed the contract on 11/16/2019. Paul Lai was introduced to me through my friend, Rob Ehee. During the process, we r More

by Juhan Kinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for your terrific review. We are glad that Richard and Paul were able to assist you with your Mercedes-Benz sale, and help explain to you all the amazing features! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 18, 2019

Dealership Rating
Employee Rating

Mr. Paul Lai & his assistant is truly the World's Number 1! I am writing this 5 star review just to show how much I appreciate Mr. Paul Lai & his team!    As his over 12.5 years client, he has been helping me w More

by yamincheng888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you so much for the 5 star review for Paul !!!

November 18, 2019

Dealership Rating
Employee Rating

Paul is the best for find the vehicle customer wants. Paul is a very skillful salesman. He follow the customer needs and did a lot of research and find the exact car I wanted. He is so nice and helpful! More

by kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Paul was able to provide to you an exceptional sales experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 16, 2019

Dealership Rating
Employee Rating

Great Buying Experience A first time MB buyer, had a great buying experience with Paul Lai who answered all my questions, and made the whole process of buying a new car hassl More

by Lucy S.
Friendliness
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for writing a great 5 star review!!!! We are so excited that Paul was able to provide to you an exceptional sales experience! We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 10, 2019

Dealership Rating
Employee Rating

Profeasional and courteous Customer service was great. Paul and Robert were a great team. Both were professional and courteous and helpful. Our Overall experience was outstandi More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 12, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Paul and Robert were able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 08, 2019

Dealership Rating
Employee Rating

Great Service & good customer care and sales representative Paul helped me. Nicely explained I refer this if any one to buy or lease Mercedes. I recommend More

by Srini
Recommend Dealer
Yes
Nov 08, 2019

Mercedes-Benz of Princeton responded

Hello Srini, thank you for the great five star review! It is wonderful to know that Paul was so helpful to you and made your car buying process easy! We appreciate your kind remarks and we hope to see you again in the future.

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