Paul LiCalzi | Page 6

Good customer service. Sales and finance guys were very helpful. My problem is that the tabs were not renewed on purchase so I immediately had to spend $400 to renew tabs a Sales and finance guys were very helpful. My problem is that the tabs were not renewed on purchase so I immediately had to spend $400 to renew tabs and they said they resurfaced the front rotors but didn’t change out the brake pads so the car is having terrible braking performance to the point where I almost caused an accident because it’s not linear or predictable braking. I spoke with BMW and it is against protocol to only resurface rotors and not change pads because it creates a very uneven braking surface. After they inspected it, it appears that the rotors were never resurfaced and were so bad they had to be replaced. I’ve only had the car for 2 weeks, and problems since day 1. More

by Smanthers Verified Customer Verified Customer

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They have been vary helpful when repairing things that didn't work and when a dent was put in my door during repair they cam forward and told me what happened and did everything they could to make it righ didn't work and when a dent was put in my door during repair they cam forward and told me what happened and did everything they could to make it right, I can't tell there was ever a dent . Vary nice and helpful More

by Dan walters Verified Customer Verified Customer

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Our salesman Paul was great. He answered all of our questions and added some humor to our conversations. I never felt pressure or uncomfortable. Both my husband and I were able t He answered all of our questions and added some humor to our conversations. I never felt pressure or uncomfortable. Both my husband and I were able to test drive the car and are impressed with this dealership. More

by DARLAMARCY Verified Customer Verified Customer

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Paul was attentive, responsive, personable, and quick in handling my purchase. I am very happy with my internet find. Thank You! handling my purchase. I am very happy with my internet find. Thank You! More

by Ryan Verified Customer Verified Customer

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This dealership was easy to work with. Sales and finance and management worked well with each other. Sales and finance and management worked well with each other. More

by R&L Verified Customer Verified Customer

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I needed a car due to an accident- so in a hurry. They worked with me over two days to find just the car I needed! My dealer was helpful, interested , positive and entertaining to talk with! They worked with me over two days to find just the car I needed! My dealer was helpful, interested , positive and entertaining to talk with! More

by JBERGTOLD Verified Customer Verified Customer

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The salesperson was very knowledgeable & was able to answer all my questions - also took my calls after I left the dealership - would recommend this dealership to any and all of my family or friends answer all my questions - also took my calls after I left the dealership - would recommend this dealership to any and all of my family or friends More

by klbard Verified Customer Verified Customer

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Quick and efficient process. From start to finish, we were out within two hours. Nice From start to finish, we were out within two hours. Nice More

by Sguell Verified Customer Verified Customer

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Terrific dealership to work with. Very professional staff. I have purchased multiple vehicles here and have all my service done here. Very professional staff. I have purchased multiple vehicles here and have all my service done here. More

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Worst experience I've had buying a car ever. I wouldn't go back. My sales person I worker with Paul c. Was awesome and professional though. go back. My sales person I worker with Paul c. Was awesome and professional though. More

by ASHTYNBRIELLE101 Verified Customer Verified Customer

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