Paul Licausi | Page 54

2019 ES350 This is the third ES350 I have leased with TC Lexus. I have always found that the level of service, whether it be Sales, Service, or Tech has been ver This is the third ES350 I have leased with TC Lexus. I have always found that the level of service, whether it be Sales, Service, or Tech has been very professional and friendly. I would recommend TC Lexus to anyone wanting to buy a Lexus. Also, the weekly washings has been a good way to interface with all of my representatives. More

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Timely, Reliable, and Professional My wife dropped off the car for routine service and drove home in a loaner. Picked up the serviced car the next day, washed and ready for another roa My wife dropped off the car for routine service and drove home in a loaner. Picked up the serviced car the next day, washed and ready for another road trip. Thank you ! More

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Amazing experience Purchasing a vehicle was an amazing experience not at all stressful as I had anticipated. Paul went the extra mile to ensure I received the best care Purchasing a vehicle was an amazing experience not at all stressful as I had anticipated. Paul went the extra mile to ensure I received the best care even after he sold me the car. Everyone there was helpful, friendly and pleasant.Marc Jean (tech guy) was patient and very informative. Will be returning for all my Lexus needs. More

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Have driven a Lexus SUV for ten years and wanted a new one. In my lifetime of buying cars, the experience with Treasure Coast Lexus was by far the most pleasant that I have incurred. Everything was perfect unt In my lifetime of buying cars, the experience with Treasure Coast Lexus was by far the most pleasant that I have incurred. Everything was perfect until we reached the "financial" settlement where we were paying cash. We sat through an unpleasant and unnecessary length of time with your employee trying to sell us maintenance plans which we said "no" to. The first "no thank you" should have been accepted. It took so long that when we left, we were locked in the dealership with both exits being chained and bolted and we had no idea how to get out of the lot. It was after 7 pm and we had been in the dealership for several hours. Someone should have known that the gates to the dealership were secured and you still had a customer in the building. More

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Superb Automobile and Straight Talk. Final paperwork on optional insurance very complex and time consuming. Result: slow payment service! However, a beautiful place to wait. Else outstand Final paperwork on optional insurance very complex and time consuming. Result: slow payment service! However, a beautiful place to wait. Else outstanding. Paul particularly attentive throughout and not too pushy! Jean friendly, knowledgable and helpful. I found the extra insurance offered during check-out obnoxious. I did not understand why I would need it (maybe I do,) Therefore turned it down. Then offered a discount. Said no. Then I was told I would be called. I said no. Why the had sell? "Pushy" "Suspicious." More

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negotiations Relatively painless negotiation process resulting in fair price for tradein and new car. Technology review was excellent as was financial process. N Relatively painless negotiation process resulting in fair price for tradein and new car. Technology review was excellent as was financial process. New car was spotless . More

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Paul was great to work with. Paul was very accomodating and patient as we worked through the process of buying out the lease or purchasing a new RX. When it is time to trade we lo Paul was very accomodating and patient as we worked through the process of buying out the lease or purchasing a new RX. When it is time to trade we look forward to working with him. More

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Smooth and trouble-free purchase, honest and professional Our sales rep, Paul Licausi, was wonderful to work with and very patient. He stuck with us for over six months and finally when we were ready he foun Our sales rep, Paul Licausi, was wonderful to work with and very patient. He stuck with us for over six months and finally when we were ready he found just the right LS for us, a picky long-term Lexus family. Fair pricing and trade value cemented a sweet purchase, and reinforced what a great dealership we have in Treasure Coast Lexus. Highly recommended! Bob & Joyce Craig, Vero Beach More

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Best Salesman Ever He helped us purchase a car that would fit our needs perfectly while my husband was suffering from cancer. Paul was concerned, considerate and very ca He helped us purchase a car that would fit our needs perfectly while my husband was suffering from cancer. Paul was concerned, considerate and very caring. More

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excellent Five star all the way.Very good at explaining the car and all the features.Took care of everything while I was with the finance manager. Five star all the way.Very good at explaining the car and all the features.Took care of everything while I was with the finance manager. More

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