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Paul Martin
Paul Martin at Herb Chambers Ford of Braintree
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Paul Martin | Page 9

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.8
93 Reviews
4.8

93 Reviews

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93 Reviews of Paul Martin

July 30, 2022

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Employee Rating

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. More

by Danopedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Jack Nguyen, Adam Smith , Jay Larkin

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Aug 01, 2022

Herb Chambers Ford of Braintree responded

We agree! Thank you for sharing your experience with our team! -Herb Chambers Ford of Braintree

July 28, 2022

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Employee Rating

Customer service / technicians were prompt and helpful. Spent a good amount of time with me , didn’t feel rushed. More

by Jillie2679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 29, 2022

Herb Chambers Ford of Braintree responded

Thank you for reviewing your recent visit with the Herb Chambers Ford of Braintree team! We appreciate the positive feedback and hope we can be of service again in the future!

July 27, 2022

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Employee Rating

Paul Martin in service is awesome! Great communication and follow up. Highly recommend - ask for Paul! More

by Bob K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jul 28, 2022

Herb Chambers Ford of Braintree responded

Thank you for recommending Paul and Herb Chambers Ford of Braintree, Bob! We look forward to assisting you again!

July 26, 2022

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Employee Rating

The Service was excelente as always is! We were advise about other services needed for the car. Very corteous and respectful personnel. Thank you very much More

by Armando Landing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelo Laurent

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Jul 27, 2022

Herb Chambers Ford of Braintree responded

Thank you for trusting Herb Chambers Ford of Braintree with your service needs, Armando! We look forward to your next visit!

July 18, 2022

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Employee Rating

I worked with Paul today and he was fantastic he texted me pictures while the job was underway and was very professional More

by Mperkinsunh3240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 18, 2022

Herb Chambers Ford of Braintree responded

We are proud to read what a great experience you had! Thank you for taking the time to let us know. - Herb Chambers Ford of Braintree

June 13, 2022

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Employee Rating

Paul Martin was outstanding. explained everything to me. i couldn't be happier with the service i received. More

by Paul B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 15, 2022

Herb Chambers Ford of Braintree responded

Hi Paul! It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Ford of Braintree!

June 12, 2022

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Employee Rating

Everyone was friendly and Paul was very helpful in explaining everything to me. Excellent customer service. More

by okeefediane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 14, 2022

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We hope to see you back at Herb Chambers Ford of Braintree for all of your future auto needs.

June 09, 2022

Dealership Rating
Employee Rating

Paul Martin was my service advisor when I brought my car in for a climate control issue. He was polite, and very helpful. Timely informed me when the repairs were done. Great guy….Well done! More

by At442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 10, 2022

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We're happy to hear Paul took great care of you throughout this experience and we'll be sure to share your kind words with him. Thanks for trusting Herb Chambers Ford of Braintree with your business. We hope we can be of service again in the future!

May 27, 2022

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Employee Rating

Great service. Very very Friendly easy no issues with this department Good great communication skills More

by rcdoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Jack Nguyen, Adam Smith , Jay Larkin, Marcelo Laurent

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May 27, 2022

Herb Chambers Ford of Braintree responded

Thank you for the positive review, and we hope to see you back here at Herb Chambers Ford of Braintree!

May 19, 2022

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Employee Rating

Excellent, friendly and knowledgeable service. Started on time and finished early. Very accommodating. New customer. Very satisfied. More

by annecelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Casey Metherall

Helpful
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May 19, 2022

Herb Chambers Ford of Braintree responded

Thank you for giving us the opportunity to earn your business! We appreciate your wonderful feedback and look forward to seeing you next time here at Herb Chambers Ford of Braintree!

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