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Paul McDonald

Overview Reviews (827) Inventory (302)

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Paul McDonald

Paul McDonald | Page 21

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews

Overview Reviews (827) Inventory (302)

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827 Reviews

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827 Reviews of Paul McDonald

July 10, 2022

Dealership Rating

Employee Rating

Was in a pinch for a Saturday morning. Had my pickup towed to the the service department. Paul McDonald got it squealed in to be fixed on the same day. Very satisfied. Had my pickup towed to the the service department. Paul McDonald got it squealed in to be fixed on the same day. Very satisfied. More

by Derek Gooselaw

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 12, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Derek! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle or any of the work that was done! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 09, 2022

Dealership Rating

Employee Rating

Great staff easy to talk to. Did great helping me find the perfect running boards for6 truck. Did great helping me find the perfect running boards for6 truck. More

by rjmelbye

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jerry Grosz

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Jul 12, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 08, 2022

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Employee Rating

The Service Center was prompt to accept and acknowledge the crucial repairs necessary to immediately comply with the manufacturer specifications, certified recommendations, and the inspections guaranteed r the crucial repairs necessary to immediately comply with the manufacturer specifications, certified recommendations, and the inspections guaranteed results. These critical repairs on the Equinox LT were completed satisfactory. The Equinox LT's driving performance is desirable. Sincerely, Michael Hamner More

by hamner_m

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 09, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to write such great feedback, Michael! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 01, 2022

Dealership Rating

Employee Rating

Great and friendly service department! ! Easy checking and out. Quality work was done on our vehicle. ! Easy checking and out. Quality work was done on our vehicle. More

by sanelson55

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson

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Jul 01, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2022

Dealership Rating

Employee Rating

They went above and beyond in helping me with my truck. I was worried that it was gonna cost me but they assured me it was covered my warranty and it sure was! Got my truck in right away and found and fixe I was worried that it was gonna cost me but they assured me it was covered my warranty and it sure was! Got my truck in right away and found and fixed the issue within hours of having it. Absolutely amazing working with Paul in service!! More

by Denali truck

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 01, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 28, 2022

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Employee Rating

Robin has always been awesome to work with. Great service department and exceptional customer service Great service department and exceptional customer service More

by Kristi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robin Tollefson

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Jun 30, 2022 -

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 24, 2022

Dealership Rating

Employee Rating

good interaction from all employees. smooth from start to finish including quick fix on a minor check engine issue. smooth from start to finish including quick fix on a minor check engine issue. More

by rrhogueiii

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andrew Gorby, Kevin Lindgren, Joe Emmerich

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June 24, 2022

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Employee Rating

Quick friendly service. Done correctly. Fair price. Will return to dealer for future services. Thanks Done correctly. Fair price. Will return to dealer for future services. Thanks More

by Nodaker316

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. I always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 24, 2022

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Employee Rating

I always get the best service when I bring my truck in. I won’t bring it anywhere else. I won’t bring it anywhere else. More

by brandon.desjarlais

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2022 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 23, 2022

Dealership Rating

Employee Rating

Service was very nice, I liked that they were quick, and included a car wash. included a car wash. More

by jetvigem

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2022 -

Luther Family Buick GMC responded

Thank you so much for the wonderful compliments! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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