Paul McDonald | Page 74

Pickup repair They got me in took care of all the warranty work in a very timely matter.service department was very helpful and knowledgeable about the problem I wa They got me in took care of all the warranty work in a very timely matter.service department was very helpful and knowledgeable about the problem I was having More

by tireguy Verified Customer Verified Customer

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Excellent customer service The service department here is one of the reasons i keep buying GM trucks. I had a fairly serious engine issue and they were able to get me in quickly The service department here is one of the reasons i keep buying GM trucks. I had a fairly serious engine issue and they were able to get me in quickly and back on the road in just a couple days. I really trust these guys and know they aren't taking advantage of me. Highly recommend! More

by jmarcella14 Verified Customer Verified Customer

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good experience The staff are friendly and attentive. I was kept up to date on repair progress. Easy pay from text link was very convenient. It saved a lot of time. The staff are friendly and attentive. I was kept up to date on repair progress. Easy pay from text link was very convenient. It saved a lot of time. More

by author Verified Customer Verified Customer

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Oil Change Paul was extremely helpful finding out an answer to a questionI had asked about the lift gate on my Buick Enclave. I asked if they would put on my li Paul was extremely helpful finding out an answer to a questionI had asked about the lift gate on my Buick Enclave. I asked if they would put on my license tabs and he said they could do that for me. Time in and about less than hour. More

by NDWINTERS Verified Customer Verified Customer

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Sensor Paul McDonald and his service team went over and beyond to help me out. I was coming from the twin cities and was having issues with my my new 2018 G Paul McDonald and his service team went over and beyond to help me out. I was coming from the twin cities and was having issues with my my new 2018 GMC Diesel. They were swamped and the bays were all full. Paul came to the rescue and free’d up a Bay and was able To get me in and out in a matter of 30 min! He knew I had to be in grand forks in 2 hours and he was very willing to make that happen. I cannot thank he and his service staff enough. What an awesome service department!!! The service tech was very friendly and professional also. Explained what he performed and how to fix if it if it acted up again. Who does that anymore?? Very impressed with this team and I hope they are praised for awesome service!! Brad More

by Brad Verified Customer Verified Customer

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It's pulling right - SOLVED Even after an alignment, my vehicle was pulling right. I didn't catch the name, but an experienced mechanic of +40 yrs knew what it was after a test Even after an alignment, my vehicle was pulling right. I didn't catch the name, but an experienced mechanic of +40 yrs knew what it was after a test drive. It wasn't tire pressure, brake, or suspension... But a tire rotation did solve the problem. ;) More

by Ryan_D Verified Customer Verified Customer

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Taking care of the person behind the wheel. Came in for tire rotation and oil change. I left after that serVice was completed. I noticed shortly later that my info center was displaying in a d Came in for tire rotation and oil change. I left after that serVice was completed. I noticed shortly later that my info center was displaying in a different language and my rear view camera Didn’t work nor did radio display, I called and spoke to Paul who suggested I come right back if possible. I returned, they tooK they the vehicle back and within 30-40 mins I was on my way again. Yep it was a Minor inconvenience but the way it was handled with “accountability” and “responsibility” made virtually no inconvenience at all. Thanks to Paul and crew for remedying it quickly and getting me back to tasks at hand. More

by sierra.fgo Verified Customer Verified Customer

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Service Always have great service. Service writer Paul is wonderful. Easy to work with. “ bring it in today” Fast work from the shop we have bought mult Always have great service. Service writer Paul is wonderful. Easy to work with. “ bring it in today” Fast work from the shop we have bought multiple vehicles from Luther More

by IAMNURSE Verified Customer Verified Customer

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Fast and great service Great communication and follow up. Work was completed quickly and at a reasonable price. I would recommend this service department to others. Great Great communication and follow up. Work was completed quickly and at a reasonable price. I would recommend this service department to others. Great job Luther More

by lori Verified Customer Verified Customer

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Very pleasurable This is the first visit to the service department. We have not had this vehicle very long. We thought we had an issue with the heater. But they went a This is the first visit to the service department. We have not had this vehicle very long. We thought we had an issue with the heater. But they went above and beyond to make sure it was working correctly. More

by Jim and Marcie Verified Customer Verified Customer

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