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Paul McDonald
Paul McDonald | Page 75
Assistant Service Manager
Luther Family Buick GMC
3302 36th St S
Fargo, ND 58104
827 Reviews
827 Reviews of Paul McDonald
January 13, 2019
Service excellence! It was easy to make the appt, service department staff are very personable, explanation of the car's problem explained clearly, I was offered transpor It was easy to make the appt, service department staff are very personable, explanation of the car's problem explained clearly, I was offered transportation to and from work which helped immensely, repairs were under warranty, and I will tell friends, family and others that I was treated well at Luther Buick! Thank you, it is much appreciated! More
by Envision Owner
Verified CustomerOther Employees Tagged: Reception at the service desk at check out.
January 11, 2019
Excellent service more than I’d like to pay but what isn’t? I didn’t have an appt. Paul got my truck in and fixed the same day. I’ve worked with Robin before and both men were fantastic. I didn’t have an appt. Paul got my truck in and fixed the same day. I’ve worked with Robin before and both men were fantastic. More
by D.Krier
Other Employees Tagged: Robin Tollefson
January 10, 2019
Oil change Staff is very nice but the last few oil changes have taken a hour and a half to complete. That is frustrating especially when you do have an appointme Staff is very nice but the last few oil changes have taken a hour and a half to complete. That is frustrating especially when you do have an appointment and is not a walk in More
by lschulz021
Other Employees Tagged: Kevin Lindgren
January 08, 2019
Oil change The dealer was able to complete my needed maintenance right away. Pleasant to deal with and thoroughly explained what the vehicle needed. I would defi The dealer was able to complete my needed maintenance right away. Pleasant to deal with and thoroughly explained what the vehicle needed. I would definitely return there for vehicle maintenance in the future. More
by Jonny9
Other Employees Tagged: Kevin Lindgren
January 07, 2019
Keeps us on the road Was able to fit us in inbetween appointments and get the car fixed and us back on the road. Appreciate how quickly they were able to work on our vehi Was able to fit us in inbetween appointments and get the car fixed and us back on the road. Appreciate how quickly they were able to work on our vehicle. More
by BRYANT20
January 05, 2019
2500 HD Did a oil change and fixed 2 recalls. The work was done right and was able to wait for my truck they told me what was happen and kept me up dated Did a oil change and fixed 2 recalls. The work was done right and was able to wait for my truck they told me what was happen and kept me up dated More
by LAMMERSCR
Other Employees Tagged: Robb Reierson
January 04, 2019
Blizzard We had a blizzard the night I dropped my pickup off. The next day when the work was completed the technician did not remove the snow from the roof/hoo We had a blizzard the night I dropped my pickup off. The next day when the work was completed the technician did not remove the snow from the roof/hood and bed cover. While the pickup was on the lift the snow partly melted then froze after they put my vehicle outside. It was a project to get the thick ice off of the pickup. Not a huge deal but small things matter. More
by MELLIOTT2
December 28, 2018
Service on car Paul was great. The initial greeting by the associates at the very first desk was lack luster. My experience with the gal that took my call was phenom Paul was great. The initial greeting by the associates at the very first desk was lack luster. My experience with the gal that took my call was phenomenal. More
by fallgal94
December 25, 2018
Oil change Always good service at Luther! Friendly staff and prompt service. My boyfriend and I have all of our service done at Luther and have purchased vehicle Always good service at Luther! Friendly staff and prompt service. My boyfriend and I have all of our service done at Luther and have purchased vehicles from Luther. More
by NSTUMBO76
Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , Randy Johnk, Kari Sunderland
December 04, 2018
Easy transition! Looking for options for end of current lease of our GMC Sierra, with the help of Sales staff, Business office, and both parts and service departments Looking for options for end of current lease of our GMC Sierra, with the help of Sales staff, Business office, and both parts and service departments we were able to do another lease on another GMC Sierra and are excited about our great deal we got! More
by Lilyrae55
Other Employees Tagged: Anita Hetler, Mike Sundvor, Tony Emmerich, Tim Ebens, Larry Mitchell , Tom Carrier
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