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Paul Piliero
Paul Piliero at Acura by Executive

Paul Piliero

Service Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.5
25 Reviews

I love the automotive business. Been in this industry since 1981. My brother and I were partners for 20 years in the independent world. Started with American Honda in 2002 and will never work with another manufacture. Working at Executive Acura is a great pleasure for me. Everyone I work with is awesome and puts in 100% customer satisfaction. We are ALL here to help each other and especially our customers.

Dealership Experience

4 yrs, 7 mos

Industry Experience

44 yrs, 6 mos

Languages Spoken

English English

4.5

25 Reviews

Write a Review

25 Reviews of Paul Piliero

August 19, 2025

Dealership Rating
Employee Rating

Paul was a true gentleman and successfully handled our tire situation with true professionalism. Highly recommend this location for service. More

by JOEMARG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, Manny Lugo, John Nguyen, Erica Casey, Spencer Berty, Paul Leninger

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Aug 19, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 02, 2025

Dealership Rating
Employee Rating

Excellent service as always with Acura by Executive. Spencer was great to work with, as is everyone we have dealt with. More

by damian4nier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, Manny Lugo, John Nguyen, Erica Casey, Spencer Berty, Chania Chaisson-Fortin, Paul Leninger

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Jul 02, 2025

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

April 22, 2025

Dealership Rating
Employee Rating

Did everything that was needed, got the car back on time. Great Job in communicating with me prior to commencing More

by PILDENTAL
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero

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Apr 22, 2025

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2025

Dealership Rating
Employee Rating

Everyone there was excellent. Knew history of my vehicle and listened to my concerns. Everything was addressed to my complete satisfaction. More

by CPELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Berty

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Mar 21, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2024

Dealership Rating
Employee Rating

They offered me incredible customer service. Mike Heath always goes above and beyond,Fantastic Service! More

by Kinuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Torre, Michael Heath

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Jan 02, 2025

Acura by Executive responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2024

Dealership Rating
Employee Rating

The dealer was superior, everyone was professional and the experience was excellent. I would recommend Acura in North Haven to friends and family. More

by SJW5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik, John Torre, Manny Lugo, Erica Casey, Stanley Casey , Alexyss Roderick, Austin Rotella, Daniel Santamaria

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Jan 02, 2025

Acura by Executive responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura by Executive!

November 01, 2024

Dealership Rating
Employee Rating

Scheduled wheel bearing replacement, to wait while was done. Part not in stock on arrival. More

by Bfillmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Heath, Manny Lugo, John Nguyen, Erica Casey , Austin Rotella, Daniel Santamaria

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Nov 04, 2024

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 26, 2024

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Employee Rating

A great enviroment to get your vehicle serviced in. Highly recommended to purchase at this dealer. More

by Jorge O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, Manny Lugo, John Nguyen , Austin Rotella

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Oct 27, 2024

Acura by Executive responded

Thank you for your very kind review, Jorge. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

February 01, 2024

Dealership Rating
Employee Rating

Great place to do business with. Their service department is awesome. Great and honest people! More

by ttlperf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen , Nick Lavacca

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Feb 02, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

January 17, 2024

Dealership Rating
Employee Rating

Great service. , Mike and the service staff went to extra mile it is always a pleasure to service car there More

by Frankdicos
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, Manny Lugo, John Nguyen , Nick Lavacca, Josue Rolon, Austin Rotella, CJ Smith, John Torre

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Jan 18, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Frank, and it's great to hear about your excellent experience here at Acura by Executive.

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