Paul Sandoval | Page 3

I am always appreciative of the staff, their attention to detail, the updates I receive, and the overall experience. detail, the updates I receive, and the overall experience. More

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Excellent service from all involved. In and out in a timely manner. Appreciate the staff timely manner. Appreciate the staff More

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Brian Brannon is a superior Service Advisor/Assistant Service Manager who ensures that all of my RAV4 Hybrid's needed services are thoroughly explained, done correctly and completed in a timely fashion. Service Manager who ensures that all of my RAV4 Hybrid's needed services are thoroughly explained, done correctly and completed in a timely fashion. More

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Outstanding customer service and for the trustworthy advise and mechanical service I receive in my vehicles. I wouldn’t go anywhere else. Thanks Paul and Carl! advise and mechanical service I receive in my vehicles. I wouldn’t go anywhere else. Thanks Paul and Carl! More

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Toyota has had my business since 1993.. Why would I switch to another manufacturer?. Your staff keeps me happy and loyal! I do not want to write more switch to another manufacturer?. Your staff keeps me happy and loyal! I do not want to write more More

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excellent servicequick and professional I have been a toyota customer for many years, i have my vehicles serviced there always, I am very satisfied with the customer service, and all the mai I have been a toyota customer for many years, i have my vehicles serviced there always, I am very satisfied with the customer service, and all the maintenance and parts departments including the shuttle services that make it very convenient.I always recommend the Toyota dealership to everyone. More

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patricegabriel29@gmail.com I have been a Beaver Toyota customer for almost 30 years and have purchased a total of 4 vehicles there but this last experience with Brent and oompan I have been a Beaver Toyota customer for almost 30 years and have purchased a total of 4 vehicles there but this last experience with Brent and oompany was by far a knowck-out. Brent and his team went every extra mile you could find to meet my needs and do so in an incredibly timely fashion. I have waited for 10 years and finallly, a RED RAV4!!!! I can't thank Brent enough and have worked with their service department forever -- who also have gone out of their way to make sure I was safe and previous vehicles were running well. I know they will continue to do the same for this new RAV. I would recommend Mr. Buell to anyone looking for a new or used car -- it was a terrific experince all the way aronnd -- and it is really Daniel's fault in car rentals that I ended up with a gorgeous, red RAV. Tisa Gabriel, Santa Fe/Las Cruces More

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Wrong documentation (I was given the wrong print out with missing services from the service and parts director), wrong answers.... Because of their lack of knowledge, I had to make several trips to the serv missing services from the service and parts director), wrong answers.... Because of their lack of knowledge, I had to make several trips to the service from out of town. More

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We have purchased four new vehicles at Beaver over the past 10 years, two Corollas, one Tacoma, and very recently, a Rav. I've rated the service department as great because they are - we appreciate the s past 10 years, two Corollas, one Tacoma, and very recently, a Rav. I've rated the service department as great because they are - we appreciate the staffs' knowledge and professionalism, and their willingness to go "above and beyond" to make sure we are satisfied with their work. The service department is a complementary added benefit to purchasing a vehicle from Beaver, because their sales staff and management is also great - they keep us coming back as a happy customer. They too are very professional, but also warm, friendly and knowledgeable. They have a great selection, and negotiations are always carried out in a positive manner. It is a pleasure doing business with Beaver. More

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I wanted to write to you, to tell you how impressed I was with your service department. My wife and I were on vacation in Taos, NM, last week, when our new 2014 Toyota FJ had its power steering O ring and m with your service department. My wife and I were on vacation in Taos, NM, last week, when our new 2014 Toyota FJ had its power steering O ring and motor fail. Our car was towed to Santa Fe and your techs did an outstanding job of taking care of us, of going the extra mile to make sure our car was fixed. With only 500 miles, it was apparent that the dealer we purchased the car from failed in their responsibility to sell us a vehicle that had been safety inspected before being sold. Your techs took the time to clean up the mistake, fix the car, then explain to me what could have happened if we would had followed the advice of the dealer in Denver. They suggested that with the power steering fluid leaking, we should drive the car from Taos to Santa Fe. Your techs explained what could have happened if we had done that. Please convey to your service department and your techs how grateful my wife and I are that you were able to get us in, fix us up and get us back to our vacation. Your service department went above and beyond for us and we greatly appreciate it. It's not often I'm surprised and impressed with a car dealership, but you guys accomplished just that. Way to go and kudos to your team. Your customer service went beyond satisfaction and really saved the day. Please convey these compliments to your team. Cordially, Jarred Talmadge Denver, Colorado. More

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