Paul Santa Barbara

Like many people who bought in 2023, i overpaid for a truck, so ended up under water on my lease owing more then the truck was worth by the end of the lease. I was mad, did not want to do business with T truck, so ended up under water on my lease owing more then the truck was worth by the end of the lease. I was mad, did not want to do business with Toyota again but they asked if i would give them a chance to help me in this tough situation i was in... Im glad i did. Paul Santa Barbara and Manager David Scott absolutely helped me out with getting rid of that lease and into a truck i wanted. I was given an exceptional deal that i would not have gotten anywhere else. (And i was shopping everywhere, all makes and models) Conicelli Toyota of Springfield saved me from heavy fees, discounted my new truck, and threw in some other perks to make good on a lease that did not go well. I will without a doubt trust Conicelli with my next vehicle purchase and look forward to working with Paul and David again. More

by Jlewis41 Verified Customer Verified Customer

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The help and patience they had was amazing they were there for me every step of the way there for me every step of the way More

by charsmail Verified Customer Verified Customer

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Paul Santa Barbara & Internet Sales Associate Casey Rydel where phenomenal to work with. Both were friendly, responsive, and knowledgeable about the 2026 Corolla I was seeking to purchase. Their customer ser where phenomenal to work with. Both were friendly, responsive, and knowledgeable about the 2026 Corolla I was seeking to purchase. Their customer service was so great, they got me in the door several days earlier than I had originally anticipated coming in. More

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This is our second car purchased from Concielli of Springfield through Paul Santa Barbara. We had an incredibly easy and enjoyable experience. Paul was detailed and extremely transparent throughout th Springfield through Paul Santa Barbara. We had an incredibly easy and enjoyable experience. Paul was detailed and extremely transparent throughout the whole process. We were able to find our dream car in our dream color, with Paul. I highly recommend Paul Santa Barbara and Conicelli of Springfield, and will be working them again in the future. More

by bryan.r.johnston Verified Customer Verified Customer

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Great staff. Our car salesman, Paul S. was fantastic. Very helpful, discussed everything with us. Our car salesman, Paul S. was fantastic. Very helpful, discussed everything with us. More

by SMAMMY02 Verified Customer Verified Customer

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Excellent and very easy experience making my purchase. Casey and Paul were friendly,experieced,knowledge and helpful and made the purchase very easy. Casey and Paul were friendly,experieced,knowledge and helpful and made the purchase very easy. More

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It was nice running into my old salesman Paul Santa Barbara when I stopped in to pick up my truck after routine maintenance. Such a nice genuine guy that I would be happy to work with again when my lea Barbara when I stopped in to pick up my truck after routine maintenance. Such a nice genuine guy that I would be happy to work with again when my lease is up. More

by Jlewis41 Verified Customer Verified Customer

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Overall a pleasant experience which Paul made even better by listening to and meeting my needs & wants with respect to lease changeover & new car experience. by listening to and meeting my needs & wants with respect to lease changeover & new car experience. More

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Some things I experienced were quite different than any other dealership I have ever dealt with, and not in a good way. Took extremely long time to take delivery of my new vehicle. other dealership I have ever dealt with, and not in a good way. Took extremely long time to take delivery of my new vehicle. More

by etwaddell Verified Customer Verified Customer

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Nik showed me every car I was interested in with fine detail and patience. I didn’t feel rushed or bullied into buying anything. When the loan company came in with a high interest rate, Nik and Tim sprun detail and patience. I didn’t feel rushed or bullied into buying anything. When the loan company came in with a high interest rate, Nik and Tim sprung into action and did everything in their power to get my monthly payment were I felt comfortable paying each month. Conicelli Toyota really is a nice place to do business. Shout out to the finance department as well for almost closing me on the warranty. If I didn’t work in the auto industry I definitely would got it because it’s worth it if you don’t have access to discounted parts and labor. More

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