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Paul Swenarton

Overview Reviews (104)

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Paul Swenarton

Paul Swenarton | Page 4

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8

104 Reviews

Overview Reviews (104)

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Paul Swenarton

April 23, 2024

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Employee Rating

You are great people. treating customers very well.sometime it is very long time of period to wait. That is u need to improve.that is all. treating customers very well.sometime it is very long time of period to wait. That is u need to improve.that is all. More

by Pateljyotsna46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Rich Mootz, Mike Olson

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Apr 26, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We'll be sure to share your comments with our crew. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 23, 2024

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Employee Rating

I was warmly greeted as soon as I arrived. I was informed as to what service that was needed to be done on my vehicle and how long it would take for completion. I decided to wait in the waitin I was informed as to what service that was needed to be done on my vehicle and how long it would take for completion. I decided to wait in the waiting room till it was completed. The waiting room is comfortable and clean. The service was promptly completed as per the estimated time to my satisfaction. More

by strasi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 21, 2024

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Everything went very well and I was informed about the car and services that were performed. This dealership was very professional and the people were very courteous. car and services that were performed. This dealership was very professional and the people were very courteous. More

by ddalis0425

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 22, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 21, 2024

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Employee Rating

Service is all professional and helpful. Right from entering to explanation of next steps was clear and even the customer lounge for waiting was neat Right from entering to explanation of next steps was clear and even the customer lounge for waiting was neat More

by JAYA.NIMMAGADDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 22, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 21, 2024

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Second time after visiting Toyota my screen keeps rebooting every 10 seconds. I have no idea what has been done... Looks like I need to go again... rebooting every 10 seconds. I have no idea what has been done... Looks like I need to go again... More

by KHMELKOWSKY

Verified Customer

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Recommend Dealer

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Apr 25, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 19, 2024

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A state of the art facility that's optimized for efficiency. The staff was welcoming and professional. efficiency. The staff was welcoming and professional. More

by ewrightk2

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Stith, Mike Olson

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Apr 19, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 13, 2024

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Employee Rating

Paul was great. Richard mootz is the best. Both help me with the service of my car in a timely and professional manner Richard mootz is the best. Both help me with the service of my car in a timely and professional manner More

by ppizz4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz

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Apr 14, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul and our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 09, 2024

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Employee Rating

Great friendly service in & out in an hour geared to great customer service highly recomended to great customer service highly recomended More

by JPCAR50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 09, 2024

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The service representative at NBT are professionals. Also. the place is well maintain. I would recommend NBT. Also. the place is well maintain. I would recommend NBT. More

by stryspencer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your service feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 08, 2024

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Employee Rating

Very clean and great service, especially with the person checking in the cars. Paul was nice as well. checking in the cars. Paul was nice as well. More

by GRITTNEY.TAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 08, 2024 -

DCH Brunswick Toyota responded

Tam, Thank you for your business and this review. We're happy to hear Paul and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com