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Paul Swenarton

Overview Reviews (104)

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Paul Swenarton

Paul Swenarton | Page 5

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8

104 Reviews

Overview Reviews (104)

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Paul Swenarton

April 07, 2024

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Employee Rating

Exelent service with nice service advisor and perfect time they sent me wath i need time they sent me wath i need More

by DANHOL93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Giovanni Mancipe

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Apr 08, 2024 -

DCH Brunswick Toyota responded

Dan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 05, 2024

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Wait time was more than expected. Rest all was good. Overall it was a nice experience. Rest all was good. Overall it was a nice experience. More

by VADESAI2000

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 06, 2024 -

DCH Brunswick Toyota responded

We are very happy to hear Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 04, 2024

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Best service department I've ever visited. Easy to make appointments. Great staff. Quality workmanship. Highly recommend! Easy to make appointments. Great staff. Quality workmanship. Highly recommend! More

by paulandga

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Apr 04, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Apr 04, 2024 -

paulandga responded

Keep up the great work Brunswick Toyota!!

April 03, 2024

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Employee Rating

Paul was very friendly and professional. He made me feel completely comfortable when I brought my car for the service. I was extraordinarily pleased. He made me feel completely comfortable when I brought my car for the service. I was extraordinarily pleased. More

by maestrotgm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Apr 03, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 26, 2024

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Laughed at “Describe your experience with the dealership in a …” Disliked “Describe your experience with the dealership in a …” in a …” Disliked “Describe your experience with the dealership in a …” More

by Rsalapatas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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March 16, 2024

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It was a mostly positive experience. The only thing is that I didn't expect it to be 2 hours with an appointment The only thing is that I didn't expect it to be 2 hours with an appointment More

by DRAISCH320

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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March 08, 2024

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Always great service experience Paul was the best! Paul greeted me and said he would take care of things. He did and was very pleasant! I got my car back in 24 hrs as promised! Paul greeted me and said he would take care of things. He did and was very pleasant! I got my car back in 24 hrs as promised! More

by rav4girl

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Mar 10, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

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I was there for an oil change and was there for over 2 hours. I thought that was a little excessive. Other than that it waa a good experience. hours. I thought that was a little excessive. Other than that it waa a good experience. More

by STARDA1102

Verified Customer

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Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 07, 2024

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Employee Rating

Nice people, good job. Very informative. I like the video showing the parts that need replaced Very informative. I like the video showing the parts that need replaced More

by rinkerkelly

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 07, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kelly, and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 02, 2024

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Excellent service, was able to get the work done same day. Ssent home and brought back to the dealership with Uber and was able to do some of my work at home while car being serviced day. Ssent home and brought back to the dealership with Uber and was able to do some of my work at home while car being serviced More

by mfm134

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz

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Mar 03, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com