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Paul Swenarton

Overview Reviews (104)

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Paul Swenarton

Paul Swenarton | Page 6

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8

104 Reviews

Overview Reviews (104)

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Paul Swenarton

March 02, 2024

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Employee Rating

He is very rude and not a nice He is not a good person very rude and acts like a smart one more thing is they changed my tire I don't know why they replaced it to the front to back I was very upset go the very rude and acts like a smart one more thing is they changed my tire I don't know why they replaced it to the front to back I was very upset go there More

by Manojnc74

Verified Customer

Recommend Dealer

Other Employees Tagged: Paul Swenarton

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Mar 05, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Mar 01, 2024 -

Manojnc74 responded

I give zero star

March 01, 2024

Dealership Rating

Employee Rating

Great manager Lisa My experiences have been positive. Sales and service are very professional. I've been there for 2 vehicles Sales and service are very professional. I've been there for 2 vehicles More

by NANCYMNICOLA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Mar 01, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Lisa was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 28, 2024

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Employee Rating

Great dealership, courteous, and are attentive to all your concerns, and work on car is done while I was waiting in a reasonable timely manner your concerns, and work on car is done while I was waiting in a reasonable timely manner More

by PAULPIZZOLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich Mootz

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Feb 28, 2024 -

DCH Brunswick Toyota responded

Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 23, 2024

Dealership Rating

Employee Rating

Everyone was very nice. The place was clean. They went out of their way to help me. I am handicap and they were so kind. I would recommend them The place was clean. They went out of their way to help me. I am handicap and they were so kind. I would recommend them More

by Bigolemimi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 23, 2024

Dealership Rating

Employee Rating

The experience this time was great. Last round experience not as good. Thanks you Best Last round experience not as good. Thanks you Best More

by Hweeleng65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Feb 23, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 20, 2024

Dealership Rating

Employee Rating

Everyone was very nice, my service was done quickly Comfortable waiting area Very clean and neat Comfortable waiting area Very clean and neat More

by SMPLYAWSM4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Feb 21, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Paul and our team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 16, 2024

Dealership Rating

Employee Rating

Takes care of you with no problems Gets the job done quickly in and out quickly in and out More

by TERRANSTAR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Feb 16, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 13, 2024

Dealership Rating

Employee Rating

I've been a loyal customer for many years and I drive 22 miles each way for the excellent customer service, the excellent work by their technicians, and the overall 'peace of mind' only DCH Brunswick can pr miles each way for the excellent customer service, the excellent work by their technicians, and the overall 'peace of mind' only DCH Brunswick can provide. Don't ever change, please!! It's a legit concern in a day and age where automation has become the norm. More

by Jdsdrgn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Feb 14, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 06, 2024

Dealership Rating

Employee Rating

It was excellent. Kervis Reyes was very friendly, courteous, and knowledgeable. Addressed all the needs I needed for my vehicle. I will be coming back very happy with Kervis Reyes was very friendly, courteous, and knowledgeable. Addressed all the needs I needed for my vehicle. I will be coming back very happy with his service. More

by Kmangin1219

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Feb 07, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Kerves and our team were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

February 03, 2024

Dealership Rating

Employee Rating

Great easy and quick Then you facilities have a lot of space for people to work and to sit wait times were short. space for people to work and to sit wait times were short. More

by UGN414

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Feb 03, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com