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Paul Tokatlyan
Paul Tokatlyan | Page 115
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
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1289 Reviews of Paul Tokatlyan
January 23, 2019
Clean facility with very friendly and professional staff at the service desk and I did walked around the sale floor and talked to one of the sale consultant (Juan Gonzalez), he was very friendly and informa at the service desk and I did walked around the sale floor and talked to one of the sale consultant (Juan Gonzalez), he was very friendly and informative too. I would definitely refer friends and relatives to this dealership for any Mitsubishi needs. More
by megahuzt
Verified CustomerOther Employees Tagged: Dennys Vaca
January 23, 2019
Great place I drove 45min to this place for service, is worth the time to drive, great staff members great service, they offer coffee and a nice TV to watch while I drove 45min to this place for service, is worth the time to drive, great staff members great service, they offer coffee and a nice TV to watch while I was waiting. More
by JUNIOR0508AVILA
Other Employees Tagged: Junior Avila , Dennys Vaca
January 20, 2019
Oil Change Didn't make an appointment with them, first time at this particular dealer. They accommodate very well and are very polite and respectful. Will defini Didn't make an appointment with them, first time at this particular dealer. They accommodate very well and are very polite and respectful. Will definitely use them from now one but this time make and appointment. More
by VMPARRA87
January 18, 2019
Great service Went in for a recall, had an appointment at noon they took the care in right away and Paul handle the paper work. Had them do some needed service as w Went in for a recall, had an appointment at noon they took the care in right away and Paul handle the paper work. Had them do some needed service as well, Paul kept me informed and called to let me know when the car was ready. I would definitely return for service again. More
by MEIERFAMILY
January 15, 2019
Good,attention to detail I had a great experience as always, the service advisor Paul did an outstanding job through the repair process. He kept me informed and delivered when I had a great experience as always, the service advisor Paul did an outstanding job through the repair process. He kept me informed and delivered when promised. Thank you for an outstanding customer service More
by DAVID
Other Employees Tagged: I believe is a greeter, I think his name is Jose young man. He was very attentive and very careful delivering the car and very helpful when I needed to get stuff from my car. This little details make a customer experience great.
January 15, 2019
great service Paul is great!! Always friendly, tells me what my options are, and always does everything he can to help in anyway possible!! Makes my decision easy Paul is great!! Always friendly, tells me what my options are, and always does everything he can to help in anyway possible!! Makes my decision easy More
by ADBLOUNT
January 14, 2019
Great service every time! This dealership is always professional and its weird to say but its always looking out for our best interest. Not many dealership you can say that abo This dealership is always professional and its weird to say but its always looking out for our best interest. Not many dealership you can say that about. Paul in service is a true professional! More
by ODMIDNIGHT
January 11, 2019
Great service from Dennys and Paul Dennys and Paul were true professionals. Kept me up to date on the status of my service and got me out in a timely fashion. Dennys and Paul were true professionals. Kept me up to date on the status of my service and got me out in a timely fashion. More
by rob.austin
Other Employees Tagged: Dennys Vaca
January 07, 2019
Good Service Team Paul's Service Team is good. You should get Armen back in the Service Team, Dennys was prompt in handling Service. I have been pleased with the team s Paul's Service Team is good. You should get Armen back in the Service Team, Dennys was prompt in handling Service. I have been pleased with the team since Glendale days. More
by ASAD
Other Employees Tagged: Dennys Vaca
January 07, 2019
Good service Paul was very patient and detailed in explaining the issues with my car, which helps a lot especially in making a decision about the repairs that need Paul was very patient and detailed in explaining the issues with my car, which helps a lot especially in making a decision about the repairs that need to be done. It was also very helpful that Paul was upfront about what repairs were essential and which ones can wait, instead of pushing for a full repair. More
by JASMINEFOO
