Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 121

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,291 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,291 Reviews

Write a Review

1291 Reviews of Paul Tokatlyan

October 26, 2018

Dealership Rating
Employee Rating

Friendly and communicative Took my car in for some tranny noise and they fixed it in just a couple days, with even some filter thrown in for free. Kept me informed of the whole More

by JORGE_BERDUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 25, 2018

Dealership Rating
Employee Rating

Outstanding experience My experience here is by far beyond my expectations. All thanks to Paul who has always been great not just with his customer service but as well as de More

by dodgers1769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2018

Dealership Rating
Employee Rating

Oil Change and Reccomendations In n Out after 1 Hour, Mr. Paul save me Money & Hassle by recommending to Change my Battery which is BAD & Almost on the 3 Year warranty period whi More

by odejesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2018

Dealership Rating
Employee Rating

They tried They were not sure of what the problem was with phone not communicating with the USB port. I had tried to solve the problem with Verizon q otherwise n More

by ROSETANK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 20, 2018

Dealership Rating
Employee Rating

professional service & very nice customer service. As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer ser More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim , Armen Avanessian

October 19, 2018

Dealership Rating
Employee Rating

Fantastic Service as Always from Paul Tokatlyan!!!! I have taken my EVO X for service to this dealership ever since I have had the car. Fantasic service as always. Thanks Paul and team. More

by bamburi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2018

Dealership Rating
Employee Rating

GOOD SERVICE.POLITE EMPLOYEE'S I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HAR More

by OLDROCKSTAR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2018

Dealership Rating
Employee Rating

Paul is the best service rep you can ask for I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me More

by BONPARUNGAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2018

Dealership Rating
Employee Rating

Drive an extra couple miles just for the Service! I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tr More

by alexischristina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Payment window lady

October 15, 2018

Dealership Rating
Employee Rating

World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: A mechanic named Tony.

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