Paul Tokatlyan | Page 121
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
October 23, 2018
Oil Change and Reccomendations In n Out after 1 Hour, Mr. Paul save me Money & Hassle by recommending to Change my Battery which is BAD & Almost on the 3 Year warranty period whi In n Out after 1 Hour, Mr. Paul save me Money & Hassle by recommending to Change my Battery which is BAD & Almost on the 3 Year warranty period which is on December. More
October 20, 2018
They tried They were not sure of what the problem was with phone not communicating with the USB port. I had tried to solve the problem with Verizon q otherwise n They were not sure of what the problem was with phone not communicating with the USB port. I had tried to solve the problem with Verizon q otherwise no results. They did their best to solve the problem with a positive attitude. More
October 20, 2018
professional service & very nice customer service. As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer ser As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer service, great people. Thank you Paul, Armer, Zakk. Congratulations. More
Other Employees Tagged: Zakk Kim , Armen Avanessian
October 19, 2018
Fantastic Service as Always from Paul Tokatlyan!!!! I have taken my EVO X for service to this dealership ever since I have had the car. Fantasic service as always. Thanks Paul and team. I have taken my EVO X for service to this dealership ever since I have had the car. Fantasic service as always. Thanks Paul and team. More
October 18, 2018
GOOD SERVICE.POLITE EMPLOYEE'S I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HAR I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HARD TO GET ALL OF THE WORK THAT MY CAR NEEDS DONE AT THE SAME TIME. More
October 17, 2018
Paul is the best service rep you can ask for I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me More
October 17, 2018
Drive an extra couple miles just for the Service! I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tr I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tried the one on Duartee and I am %100 pleased. Paul was very kind and quick. Made sure that any concerns I had about my car were fixed. Even the women at the payment window was kind and funny. This is my new spot fer sure! More
Other Employees Tagged: Payment window lady
October 15, 2018
World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 years of owning cars. More
Other Employees Tagged: A mechanic named Tony.
October 15, 2018
Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and tries to give you a fair price on the car service. He always keeps you inform on the status of your car and when nessary accomodates you with a free rental car to ensure you dont spend the entire day at the dealer. He is very curtious and respectful. More
October 14, 2018
Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Will be back for future services. More
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