Paul Tokatlyan | Page 19

I received excellent service on my Mitsubishi Outlander PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul a PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul and he went through the process for my service and told me it was going to take a couple of hours. Happily it took about 1 hour and a half. Facilities are very comfortable and clean. They offer hot beverages and a nice lounge and work area where customers can sit and wait for their cars. More

by KAREN3644 Verified Customer Verified Customer

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Paul and his crew are so helpful! They want to make sure that everything is fix or if the parts is not available he's going to order it right away. They want to make sure that everything is fix or if the parts is not available he's going to order it right away. More

by j. liscano Verified Customer Verified Customer

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Paul was great - he walked me through my issue with the 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to ha 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to have it towed. - Paul has been there for me since I purchased the car over 5 years ago and while luckily I don't need to have my car worked on that often but when I do I really appreciate all that he does. More

by PAMELAKLEAN Verified Customer Verified Customer

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The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. with an attention to detail that other dealerships lack. More

by JMAWESTSIDE Verified Customer Verified Customer

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Zakk Kim was overachived our expectations He provided us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car Whe us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car When it came down to negotiation he is rhe go to person You can tell he is there for the customer and not just the mone. I recomend mitsubishi without doubt! More

by ELIZABETHF2006 Verified Customer Verified Customer

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Armen was super knowledgeable and helpfu! ! I really appreciated his honesty and knowledge. Appreciate you , Armen. ! I really appreciated his honesty and knowledge. Appreciate you , Armen. More

by SHERRYJUNE2003 Verified Customer Verified Customer

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Great customer service always quick and easy pick up, iv been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and ar been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and are honest about the service needs of your car, i will be back for a new vheicle once im done with my mirage car. More

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Extremely friendly and helpful staff. They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through and through. His level of customer service is what all should aspire to provide. More

by frank brizuela Verified Customer Verified Customer

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Got Appointment next day. Car repair was completed quick and very satisfied. Friendly service department. Friendly staff. Car repair was completed quick and very satisfied. Friendly service department. Friendly staff. More

by CARBINE0 Verified Customer Verified Customer

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Had a problem with the service light and maintenance. They did a full vehicle inspection right away and found the problem. Was able to fix the issue. They were very professional and knowledgeable. They did a full vehicle inspection right away and found the problem. Was able to fix the issue. They were very professional and knowledgeable. More

by KATHYLAO Verified Customer Verified Customer

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