Paul Tokatlyan | Page 20
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 4 mos
Languages Spoken
Armenian
English
1,306 Reviews
Write a Review1306 Reviews of Paul Tokatlyan
July 01, 2024
Paul is nice and make sure he attended to your car needs and service. However, the seats are not very comfy to wait for a while for your car to get done. But overall, good service by the staff there.. tha and service. However, the seats are not very comfy to wait for a while for your car to get done. But overall, good service by the staff there.. thank you !! More
June 30, 2024
I was hesitant to go to a dealership to have work done. I hadn’t had great experiences with past vehicles. This year I decided to give Universal Mitsubishi a try with my 2019 Outlander PHEV. Paul and his t I hadn’t had great experiences with past vehicles. This year I decided to give Universal Mitsubishi a try with my 2019 Outlander PHEV. Paul and his team were great! I have no regrets. I felt very taken care of. They did a thorough job. More
Other Employees Tagged: Tiki N
June 22, 2024
I received excellent service on my Mitsubishi Outlander PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul a PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul and he went through the process for my service and told me it was going to take a couple of hours. Happily it took about 1 hour and a half. Facilities are very comfortable and clean. They offer hot beverages and a nice lounge and work area where customers can sit and wait for their cars. More
Other Employees Tagged: Junior Avila
June 20, 2024
Paul was great - he walked me through my issue with the 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to ha 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to have it towed. - Paul has been there for me since I purchased the car over 5 years ago and while luckily I don't need to have my car worked on that often but when I do I really appreciate all that he does. More
June 17, 2024
The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. with an attention to detail that other dealerships lack. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
June 16, 2024
Zakk Kim was overachived our expectations He provided us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car Whe us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car When it came down to negotiation he is rhe go to person You can tell he is there for the customer and not just the mone. I recomend mitsubishi without doubt! More
Other Employees Tagged: Tiki N, Junior Avila, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez, Armen Yagubyan, Carlos De La Luz

