Paul Tokatlyan | Page 3

Great and efficient service and friendly staff. Paul is a true professional with excellent customer skills. Paul is a true professional with excellent customer skills. More

by tony.fabian10 Verified Customer Verified Customer

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Excellent service, fast and appointment is being followed as promised.Follow for more information regarding the car has been communicated to me . as promised.Follow for more information regarding the car has been communicated to me . More

by MONESAURELIO Verified Customer Verified Customer

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Very efficient and easy process to dropoff and pickup the vehicle. Paul always communicates any issues or concerns and keeps me updated throughout the service process. vehicle. Paul always communicates any issues or concerns and keeps me updated throughout the service process. More

by BFRABOTTA Verified Customer Verified Customer

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This place is the best they take great care of you get you in and out and the personal care they give you is top notch Amen is so kind and makes you feel very assured that your car is getting the right ca you in and out and the personal care they give you is top notch Amen is so kind and makes you feel very assured that your car is getting the right care More

by kristinecarrillo Verified Customer Verified Customer

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I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and beyond for their customers. Despite having a full schedule, they still found a way to squeeze me in and take care of a tire sensor issue on my SUV. They were quick, professional, and made the entire process stress-free. It’s rare to find a team that treats you with this level of care and urgency, and I appreciate how much pride they take in their work. Every visit here has been smooth, efficient, and handled with genuine hospitality. Highly recommend Universal Mitsubishi — especially Paul and Armen — for anyone looking for quality service and people who actually care about your vehicle and your time! More

by CARLCOOKSJR Verified Customer Verified Customer

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Experience was good. Pricing was not provided for the additional repairs unless asked about it. It should have given me an idea. Pricing was not provided for the additional repairs unless asked about it. It should have given me an idea. More

by jun Verified Customer Verified Customer

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Very accommodating despite they are under renovation. Explained to me what they replaced and what will be the next appointment. Explained to me what they replaced and what will be the next appointment. More

by TECKID189 Verified Customer Verified Customer

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Great service, very informative. Went above and beyond expectations. Friendly and welcoming customer service representatives. Went above and beyond expectations. Friendly and welcoming customer service representatives. More

by ryanabundis18 Verified Customer Verified Customer

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I took my 98 3000gt vr4 in to get serviced. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. More

by ZWEILER27 Verified Customer Verified Customer

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Tiki is a great individual who makes your life easier with nice attitude and professional job . I bought a car almost 3 yrs ago, but I am still in contact with that dealer all the time. A to Z they were with nice attitude and professional job . I bought a car almost 3 yrs ago, but I am still in contact with that dealer all the time. A to Z they were awesome and still are. Customer service ,sales, part ,service department .... Tiki ,Bob ,Zakk , Armen, Paul and the rest are the best of the best. More

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