Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 21

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,291 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,291 Reviews

Write a Review

1291 Reviews of Paul Tokatlyan

April 15, 2024

Dealership Rating
Employee Rating

Paul and Armen were so helpful! They really went above and beyond with addressing all of my concerns and questions. Will come back to this dealer and have my vehicle serviced here f More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

April 13, 2024

Dealership Rating
Employee Rating

Wonderful experience with Paul and the crew. Will definitely be coming back. keep up the good work😄 More

by MARGIERAY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

Paul was very good in helping me understand car issues. Still having some issues with sluggish pull, More

by LATREASEB72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2024

Dealership Rating
Employee Rating

Paul and the service department at Universal Mitsubishi are the best. My 2017 Outlander feels and drives like it’s brand new.again. Paul is efficient and friendly and explains everything clearly. Highly More

by AlexSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2024

Dealership Rating
Employee Rating

very good service zakk is very nice and friendly sales person; and the service department fast and good paul is very nice person More

by FRANCISCOJPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim

April 01, 2024

Dealership Rating
Employee Rating

The Mitsubishi dealership I’m for 14 years with. The service department is the best and beyond! More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Armen Yagubyan

March 29, 2024

Dealership Rating
Employee Rating

Paul and his time did a great job on my clutch replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly rec More

by NIGHTLIFEEDC016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , Johnny

March 29, 2024

Dealership Rating
Employee Rating

Excellent service as always. Let me know exactly what was going on. Answered all my questions thoroughly. More

by URBANMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

March 25, 2024

Dealership Rating
Employee Rating

Service Director Paul and his team always go above and beyond to ensure everything is done perfectly and timely. And they are great and keeping me informed about the job. Thanks! More

by jweesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

March 25, 2024

Dealership Rating
Employee Rating

As always Paul in Service and his crew have come through with top notch customer service and workmanship on my vehicle. Thank you Paul! More

by aramavakian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
21
...

Dealership Inventory (166 Vehicles)

used 2023 Dodge Durango car, priced at $26,491
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
used 2024 Mitsubishi Outlander car, priced at $21,991
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $38,260
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
used 2024 Volvo XC90 car, priced at $42,491
2024 Volvo XC90
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
used 2023 Kia Sportage Plug-In Hybrid car, priced at $26,889
2023 Kia Sportage Plug-In Hybrid
used
Shadow Matte Gray exterior
Automatic
All-wheel Drive
used 2023 Jeep Compass car, priced at $19,991
2023 Jeep Compass
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive