Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 33

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

April 18, 2023

Dealership Rating
Employee Rating

Oil change was quick service, great communication iv been coming here since i purchased my car since 2015, the service managers are always nice great customer service! and fast servicing my car as well, i wi More

by Ramiro Godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Hello Ramiro, thank you for your almost decade of patronage. It's our absolute pleasure servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 17, 2023

Dealership Rating
Employee Rating

Exelaint service! Understanding problem efficiently and solving problem fast and quality. Good relation with customers. If there are future services to be don, Pol or More

by RAFAYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you, we really appreciate your kind words and 5 Star review. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 17, 2023

Dealership Rating
Employee Rating

I trust them. And that means the world to me. There is more to say More

by Kimbala44137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

They say TRUST is EARNED, thank you for giving us the opportunity to earn your trust. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 29, 2023

Dealership Rating
Employee Rating

Well I’ve had the best service so far at this location the Person by the name of. Is such a kind heart man with great customer Service …Great work and team Paul Tokatlyan More

by PANTOJAISABEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Team Paul delivered again. I'm glad you had a pleasent experience, please see us again for your vehicles service needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

March 25, 2023

Dealership Rating
Employee Rating

Great customer service. Helped during a difficult situation with warranty problems. Very understanding and cooperative. More

by HCDOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Universal Mitsubishi responded

I'm glad Paul and is staff where able to help. I hope we've earned your trust and patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 13, 2023

Dealership Rating
Employee Rating

This dealership is amazing, the purchasing process was seem less and they take care of me very quickly and efficiently anytime I need any sort of service done on my car. Paul, the service manager, is hand More

by Miko Minasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2023

Universal Mitsubishi responded

Thank you so much for making us your choice to purchase and service your vehicle. Know , how grateful we are for the opportunity. Hi Brennan... Alejandra... On behalf of Tiki and the staff, Thank you. We appreciate the opportunity to earn your business and your 5 star review. Enjoy you Mirage for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550 -1500 carlos@universalmitsubishi.com

March 10, 2023

Dealership Rating
Employee Rating

The Service Manager Paul was very accommodating and he explains to you on what services they will do for your car and how much it will cost ahead of time . All the service crew are very nice and friendly. More

by Michelle O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Universal Mitsubishi responded

Hi Michelle, I'm glad Paul measured to your expectations. On behalf of him and his STAFF, thank you for your patronage and 5 star review. Stay safe, Carlos De La Luz General Sales Manager (818)550.1500 carlos@universalmitsubishi.com

March 06, 2023

Dealership Rating
Employee Rating

Armen and Paul made me feel like a valued customer by treating me like family! More

by MUSICIAN_HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Mar 24, 2023

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to service your vehicle. We also appreciate your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

March 06, 2023

Dealership Rating
Employee Rating

Paul was profesional and friendly. Gave me a better price than I was expecting. Quick turnaround. More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Universal Mitsubishi responded

Hi Vee, I'm glad you found your visit and experience was satisfying. We also appreciate your 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

March 02, 2023

Dealership Rating
Employee Rating

Brought my car because of a problem with ignition. They checked my vin and found out that I had an extended warranty. No other dealership had told me that before. Turns out there was a lot of pending More

by Gilberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Universal Mitsubishi responded

Wonderful...... I'm gald Paul was able to get your issue resolved and more :) I hope they've earned your patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi (818)550.1500 carlos@universalmitsubishi.com

...
33
...

Dealership Inventory (161 Vehicles)

used 2023 Dodge Durango car, priced at $28,895
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-50 car, priced at $27,885
2023 Mazda CX-50
used
Ingot Blue Mica exterior
Automatic
All-wheel Drive
used 2024 Nissan Leaf car, priced at $19,889
2024 Nissan Leaf
used
Pearl White Tricoat exterior
Automatic
Front-wheel Drive
used 2019 MINI Convertible car, priced at $17,889
2019 MINI Convertible
used
Melting Silver Metallic exterior
Automatic
Front-wheel Drive
used 2025 Chevrolet Silverado 1500 car, priced at $34,785
2025 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2017 INFINITI Q60 car, priced at $20,885
2017 INFINITI Q60
used
Black exterior
Automatic
Rear-wheel Drive