Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 34

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

May 30, 2023

Dealership Rating
Employee Rating

Got my door lock fixed in great time, were flexible with the price which I appreciated More

by hayley.buckingham
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Hi Hayley, I'm glad you're able to now lock your door :) We appreciate you giving us the opportunity to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

Dealership Rating
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Great Staffing great service they treat you like family makes me happy every time I go to get my car service want to thank everybody for the staff looking forward to my next visit More

by wllmmorrison2018
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you so much........ Your recognition is extremely rewarding. On behalf of Paul and the entire Universal Mitsubishi, thank you..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

Dealership Rating
Employee Rating

Service was excellent. Work completed on time. Ask me if I need I had any other concerns More

by davoodnemeth
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you so much..... Your recognition, kind words and 5 star review is appreciatred. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 18, 2023

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Good customer service with welcoming attitude which make us feel that we came to the right place More

by mcouja
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

I'm so glad we met your expectations and hope you continue choosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2023

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Great service like always want to thank Paul and the rest of the staff I was pleased with the service and thank you so much for the rest of the staff More

by wllmmorrison2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Jun 16, 2023

wllmmorrison2018 responded

Thank you

May 07, 2023

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Friendly and fast service. They didn’t chatge me for many of the items I asked them to check which was very nice. More

by YouSentThisToMe
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and giving us the opportunity to service your vehilce. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 29, 2023

Dealership Rating
Employee Rating

good service, kind people. I appreciate work they did to my car. Thank you! I will come back.:) More

by ERIKADAMROZE
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Hello Erika, I'm glad our service department met your expectations and satisfied your vehicles needs. We also appreciate your 5 star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 18, 2023

Dealership Rating
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Oil change was quick service, great communication iv been coming here since i purchased my car since 2015, the service managers are always nice great customer service! and fast servicing my car as well, i wi More

by Ramiro Godinez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 16, 2023

Universal Mitsubishi responded

Hello Ramiro, thank you for your almost decade of patronage. It's our absolute pleasure servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 17, 2023

Dealership Rating
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Exelaint service! Understanding problem efficiently and solving problem fast and quality. Good relation with customers. If there are future services to be don, Pol or More

by RAFAYEL
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

Thank you, we really appreciate your kind words and 5 Star review. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 17, 2023

Dealership Rating
Employee Rating

I trust them. And that means the world to me. There is more to say More

by Kimbala44137
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2023

Universal Mitsubishi responded

They say TRUST is EARNED, thank you for giving us the opportunity to earn your trust. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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